Internet Related/Filtering/Firewall Thread, IE - Hotmail - Unable to open e-mails in Technical; Hi all,
We are currently running XP on all of our PCs, using IE7, domained and connected to 2 servers ...
19th February 2010, 10:48 AM #1
- Rep Power
IE - Hotmail - Unable to open e-mails
We are currently running XP on all of our PCs, using IE7, domained and connected to 2 servers running Server 2k3.
It has been reported to me that our teacher users are unable open e-mails within Hotmail.
After some investigation a teacher can log-in to hotmail, open their inbox and view the e-mails. However when clicking an e-mail, nothing happens, no loading screen, no status bar, no egg-timer cursor. This happens everytime without fail, the only way I have seen to get around it is by refreshing the page.
The strange thing is that when signing in with an administrator account there are no problems at all.
Does anybody have any ideas?
19th February 2010, 04:36 PM #2
Have you tried with a different browser e.g. Firefox / Chrome to see if it is a problem with IE 7 only?
19th February 2010, 05:05 PM #3
- Rep Power
Thanks for the reply.
I also tested with Firefox and did not have any problems.
The problem is accross all teacher accounts not just a particular user, we disable internet options for teacher accounts to prevent them from changing proxy filters, settings etc
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