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Internet Related/Filtering/Firewall Thread, Smoothwall Authentication in Technical; Kerberos realm should be CONVENT.ALTONCONVENT.ORG.UK as you've set if that's the FQDN Server username should be username@CONVENT.ALTONCONVENT.ORG.UK If users get ...
  1. #16

    plexer's Avatar
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    Kerberos realm should be CONVENT.ALTONCONVENT.ORG.UK as you've set if that's the FQDN

    Server username should be username@CONVENT.ALTONCONVENT.ORG.UK

    If users get prompted for a username & password I found I had to enter the username as 03jbloggs@foo even though my FQDN is foo.bar

    Ben

  2. Thanks to plexer from:

    dhicks (4th December 2009)

  3. #17

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    Apologies guys, rushed entirely off my feet today. I don't have any experience using simple bind, but it looks like your realm may be wrong for Kerberos (or you've got discover kerberos realms by DNS ticked, and it can't find them. Or you're not using your AD server as DNS server). Will try to have a look later, but in the meantime does: https://support.smoothwall.net/index...d=4&parentid=0 help ?

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    dhicks (4th December 2009), tom_newton (4th December 2009)

  5. #18


    tom_newton's Avatar
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    Thanks Rob. I will be back Monday - I hope that'll help you... maybe not

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    Quote Originally Posted by tom_newton View Post
    Thanks Rob. I will be back Monday - I hope that'll help you...
    Right, just a quick update: Chris Humby from SmoothWall technical support phoned on Friday and had the problem sorted in short order. I get the impression they're a little backed up at the moment, but they get the problem sorted quick enough when they can get to it.

    We had to add a reverse lookup zone and PTR records in Microsoft's DNS server for the Domain Controller and SmoothWall machines. I also had to add an active directory username for my user account, which I was trying to use to log in to SmoothWall. It seems that the script I wrote to generate accounts from SIMS only added SAM names (?), so it looks like that one needs some more work...

    --
    David Hicks

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    tom_newton (7th December 2009)

  8. #20


    tom_newton's Avatar
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    Thanks for the update. As you remark, support are quite heavily backed up - as a result of a number of weeks without full strength teams. We are working to resolve the backlog, which may explain the odd "substitute" support agent - some lucky(!) sods may even get me

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