+ Post New Thread
Results 1 to 9 of 9
Internet Related/Filtering/Firewall Thread, Cant access sites on certain hosts in Technical; We host a blog/semi VLE (blogbug.net) for our year 6 pupils which we have used for years, until last Thursday ...
  1. #1

    CHR1S's Avatar
    Join Date
    Feb 2006
    Location
    Birmingham
    Posts
    4,503
    Thank Post
    1,581
    Thanked 485 Times in 303 Posts
    Rep Power
    217

    Cant access sites on certain hosts

    We host a blog/semi VLE (blogbug.net) for our year 6 pupils which we have used for years, until last Thursday when it just stopped.

    To the outside world it works fine, to inside the BGFL network it just constantly loads (not even a time out message or 404) just a permenent loading state with just a white background.
    I have contacted BGFL who say not them and we are awaiting a reply from our hosts (godaddy.com).
    What in your best opinions coud be stopping us connect in school?

    Thanks

    Chris

  2. #2

    Join Date
    Feb 2009
    Posts
    95
    Thank Post
    3
    Thanked 33 Times in 32 Posts
    Rep Power
    17
    Can you get to the server that hosts it, from a quick lookup you appear to be on a shared host with godaddy's parent company 'the planet'.

    The server is: http://74.53.191.120/ (or http://78.bf.354a.static.theplanet.com/)

    And since it doesn't serve anything on the default host you should get a 404 at least identifying the server.

    Since it sounds like it's only a problem from internal computers then you're either looking at a routing issue or some kind of exclusion list, and since BGFL have said all is fine I suppose we should rule those out. You're left with stuff internal to your network then.
    Perhaps an odd browser configuration?
    Anything been updated recently?
    Any new local content filtering, perhaps something with heuristics that's just decided the site is bad?
    Have you tried other browsers and tools - wget, fetch, curl, etc? Any luck there?

  3. Thanks to Chillibear from:

    CHR1S (14th October 2009)

  4. #3

    CHR1S's Avatar
    Join Date
    Feb 2006
    Location
    Birmingham
    Posts
    4,503
    Thank Post
    1,581
    Thanked 485 Times in 303 Posts
    Rep Power
    217
    Thanks Chillibear,

    It seems to be not just our site, I have had people test it in 2 other schools all provided by BGFL.

    I have left it on the loading screen now for almost 45 minutes and I did get the splash screen to load but have got no further. Its almost like its on the worlds slowest connection.

    I am going to get out ICT Co-ordinator who owns the site to see if its something host side.

    EDIT - Those 2 links also display the same constant loading behaviour.

  5. #4

    CHR1S's Avatar
    Join Date
    Feb 2006
    Location
    Birmingham
    Posts
    4,503
    Thank Post
    1,581
    Thanked 485 Times in 303 Posts
    Rep Power
    217
    So over an hour later I got this error -

    While trying to retrieve the URL: Blogbug v4

    The following error was encountered:

    •Read Timeout
    The system returned:

    [No Error]A Timeout occurred while waiting to read data from the network. The network or server may be down or congested. Please retry your request.

  6. #5

    Join Date
    Feb 2009
    Posts
    95
    Thank Post
    3
    Thanked 33 Times in 32 Posts
    Rep Power
    17
    Well the site is slow, but works from the couple of independent connections I've tested. Perhaps the BGFL's gateway servers have ended up on some kind of godaddy blacklist and the connection is just being dropped silently (I do that myself with some of my servers and intrusion detection systems). Hopefully they can at least confirm that for you.

  7. Thanks to Chillibear from:

    pompeybrum (14th October 2009)

  8. #6

    CHR1S's Avatar
    Join Date
    Feb 2006
    Location
    Birmingham
    Posts
    4,503
    Thank Post
    1,581
    Thanked 485 Times in 303 Posts
    Rep Power
    217
    Thanks Chillibear, you have backed up what we were thinking.

  9. #7

    Join Date
    Jun 2006
    Location
    Birmingham
    Posts
    1
    Thank Post
    1
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    I'm the above mentioned ICT Coordinator. Just to clarify (although I don't think it will make any difference to the situation) the host is Hostgator and the domain registrar is Godaddy.

    Thanks for the input Chillibear.

    Tony

  10. #8

    Join Date
    Feb 2009
    Posts
    95
    Thank Post
    3
    Thanked 33 Times in 32 Posts
    Rep Power
    17
    All part of "The Planet" now
    HostGator, The Planet, Join Forces - Web News by Clickfire

    Still curious if you can reach the server directly by IP.

  11. #9

    CHR1S's Avatar
    Join Date
    Feb 2006
    Location
    Birmingham
    Posts
    4,503
    Thank Post
    1,581
    Thanked 485 Times in 303 Posts
    Rep Power
    217
    No, cant get to it by any means IP or otherwise

SHARE:
+ Post New Thread

Similar Threads

  1. What sites do you allow staff access but not students?
    By b_m in forum Internet Related/Filtering/Firewall
    Replies: 60
    Last Post: 24th May 2012, 11:52 AM
  2. [CLOSED] Misc: Our hosts went down
    By Dos_Box in forum EduGeek.net Site Problems
    Replies: 18
    Last Post: 18th April 2008, 09:52 AM
  3. Can't access some sites
    By My220x in forum Windows
    Replies: 21
    Last Post: 25th February 2008, 07:14 AM
  4. Restrict internet access but allow certain sites - GPO
    By thegrassisgreener in forum Windows
    Replies: 3
    Last Post: 7th November 2007, 03:39 PM
  5. Sharepoint: Admin can't access sites!
    By dagza in forum Virtual Learning Platforms
    Replies: 2
    Last Post: 22nd June 2007, 01:24 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •