The answer is probably been blocked somewhereJust to clarify BGFL appear to filter in two different ways (as far as I can see). Either blocking domains completely, such as yahoo.com so irrelevant of content the e-mail is rejected and the sender receives a postmaster message. The e-mail doesn't even get to the filtering list or the e-mail selectively gets added to the filter list by magic!I wouldnt joke, it probably has!
It is absolutely ridiculous, because I bet the majority of schools in Birmingham have their enquiry e-mail listed in the header of all letters, but what's the point if the e-mail will get rejected?
Is there a Birmingham MP willing to chase it up? That does seem more retarded than most LA mail screwups.
The software is doing exactly what it is supposed to do. The problem is that it has not been configured to take into account the customers needs. When policy central was first brought out it was tested in schools and this highlighted numerous problems which forced a rethink and eventually a new version which although not perfect is adaptable to the needs of the organisation.
It seems that prior testing on this product was skimped on and we are now suffering as a result. As paying customers Link2ICT need to realise that we are not prepared to accept a poor service and there will be consequences.
Ha ha - I have my Policy Central emails blocked. One day it was working and then back around March sometime it just stopped.
So now i dont get any PCE emails at all. . .
There are currently 1 users browsing this thread. (0 members and 1 guests)