School Guardian - Temporary Bypass

[Gatt]

How do you enable this?

I have put a tick in the "Show Bypass Controls" box on Guardian > Block Page -> (my group)
and created a "bypass" user in SG

THe controls appear on the client PC when a page is blocked but when I enter the bypass username & password - I go straight back to the SG login screen?

Am I missing something?

[woodham]

nope thats what i get to
have spoken to tech support and it only happens with IE.
I havn't been able to get it working i have tried setting IE to do not cache proxy settings on a per user basis but still no luck

If you get it working let me know how please

Andy

[Gatt]

on hand its good to knowits not just me!
But on the other - Bugger at it not working

[tom_newton]

There are certain setups where it fails - all centred around IE. Whilst we look for a workaround, as far as I know, if you bypass the site, then, when it fails to redirect you, simply type in the url again (or go back a few pages and re-click the link). Its the redirection thats failing, not the bypass.

I will be keeping tabs on this issue, and as soon as we can come up with a way to do it that works reliablly in every set up, we'll let you know.

Are either of you using proxy.pac BTW, we think that may be another common factor

[Jose]

we have the same problem, if a user trys to access youtube thats blocked, after typing in the bypass details they do not get redirected to the youtube page.

[Gatt]

@tom - we have the pac enabled on the smoothie box.. but not set in IE..
At first I thought it was an IE8/Win7 prob but it happens on IE7 & IE8 on XP, Vista or Win7...

[tom_newton]

Ok folks, just been on to our Development Manager... and I says to he "How's the testing going to find the source of this IE/Temp bypass bug?" and he says "Testing? We fixed it!" - so apparently... there will be a fix out in feature pack3 (October 31) but it will require a registry poke on the clients to make sure IE behaves as well as it should.

Tom

[Gatt]

Excellent - good work guys - looking forward to FP3 already
The reghack shouldn't be an issue either ...