Internet Related/Filtering/Firewall Thread, Samlearning.com So Slowwww (Please Test) in Technical; Since we came back for the new term samlearning.com has been dog slow here and at home.
can some users ...
7th September 2009, 09:33 PM #1
Samlearning.com So Slowwww (Please Test)
Since we came back for the new term samlearning.com has been dog slow here and at home.
can some users please test samlearning.com and post any findings good or bad
i have noticed that they have now gone to a secure site which does slow things down abit but not enough to make you fall asleep waiting for it to load.
it takes 64 seconds at my house to load the page thats on a 10 meg connection.
same at school which leads me to believe the site has issues.
Latest java and flash installed also
Thanks in advance
Last edited by round2it; 7th September 2009 at 09:49 PM.
7th September 2009, 09:51 PM #2
It took about 4 seconds to load here on a normal DSL connection. It could well be the case that the site is being overloaded at peak times. You could try contacting them if that's the case? The site does contain Flash if that makes any difference.
Thanks to Michael from:
round2it (7th September 2009)
7th September 2009, 10:00 PM #3
Originally Posted by Michael
I have the latest flash and shockwave java and all the other plugins you need these days yet it is dog slow at home also did you have the site cached at all?
The internet is picking on me im sure....................
7th September 2009, 10:12 PM #4
It wasn't cached and I'm not behind a proxy or anything. Who's your ISP?
7th September 2009, 10:17 PM #5
4 seconds like you said
Must be a load issue
Unfortunately its a load issue does not cut it with teachers
If people could try during the day it would be great and give a better overview of the problem
Thanks For the Quick reply
Last edited by round2it; 7th September 2009 at 10:21 PM.
7th September 2009, 10:29 PM #6
By looking up the domain on 'who is' it appears samlearning.com have a dedicated server, so it should be able to deal with heavy load. How can I tell, you're wondering? 'Who is' can reveal an estimate of how many other websites are hosted on the same server. I've no idea how much bandwidth they have however.
When you're dealing with Flash/multimedia it is extremely resource hungry if you have thousands of users at once. I would recommend you closely monitor the time/performance and I'm quite sure you'll probably notice a pattern.
7th September 2009, 10:33 PM #7
However (I'm going to contradict myself now), the only other possibility is the website has a dedicated IP pointing to a shared server. A single server could have many dedicated IPs all served on the same physical hardware. To be honest, I would be surprised if it was hosted on a shared platform.
7th September 2009, 10:42 PM #8
Are you paying for the SAM Learning service?
7th September 2009, 10:48 PM #9
Yes we do pay for the service which has been perfectly fine for a few years now but since the site has gone to https it is sometimes dog slow to load the main page once you are on the site all seems well.
I need a real test under load which would be in school hours.
if its not broke dont fix it.......
7th September 2009, 10:55 PM #10
If you are paying for a service and having problems with it, contact the supplier?
7th September 2009, 11:03 PM #11
Yes i know that i should contact the supplier but if i ring them up and say "your sites slow" it does not help them identify the problem, When i contact tech support for anything i like to do as many tests as possible so that i dont have to waste time talking to a script monkey.
i would like to be prepared with other users experiences of the site.
7th September 2009, 11:10 PM #12
Some traceroutes to the secure area of their site might be helpful in diagnosing the problem.
https:// is always going to be a little slower over standard http://, but it's not noticeable normally.
7th September 2009, 11:24 PM #13
unfortunately trace route are ping blocked by the isp so testing sites becomes harder and harder
traced http activity on my pc at home using httpwatch and the results were
the site redirects to https://samlearning.com this took 64 seconds to load then all the flash and java stuff loaded pretty much instantly.
its the redirect to the https thats throwing things for me.
tested again 5 mins later instant loading (servers should not be under load at 10:15pm)
i will send a screen shot of the httpwatch activity to samlearning
If Any forum users have a second to test samlearning.com tomorrow during school hours it would be much appretiated.
Last edited by round2it; 7th September 2009 at 11:41 PM.
7th September 2009, 11:24 PM #14
By looking at the statistics there were 203 users today and 32,680 users this month so far. I don't know if these are unique hits or just total hits. It is unusual (I have to admit) running the whole site as a secure site. Even banking websites do not do this. I suspect with Flash and secure browsing, this is going to add quite a big overhead.
7th September 2009, 11:26 PM #15
just what i thought my banking site is only secure once you try to log in.
the site just seems to be hit and miss
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