I am new to this school and one of things I found out first was that all the teachers/staff on our Admin domain are not filtered/monitored for the web access. So I'm trying to push our Admin network through the Smartcache box for webfiltering but am scratching my head with some issues.
The machines being tested are Windows XP sp3 running versions of IE 6 & 7. The issues are all the same.
I have done the follwoing:
Added the admin domain onto the SC box and after a refresh it has picked up all of our Admin domain machines.
I then found my machine which is on the Admin domain and changed the filter level from DEFAULT to UNFILTERED.
On my Admin machine I installed the RMSmartC component and made sure that port 113 was open in the firewall.
After restartign my machine I added the SC details as the proxy settings for my browser.
I can only browse the web with the security on the SC box set to 'Enabled without Security'. If it is set to 'Enabled eith Security' then I get an access denied page no matter where I try to browse.
With security set to 'Enabled without Security', I can browse the web fine but get bocked on some sites by SC. It says that the DEFAULT poilcy has blocked me!?!?!
When I do a search for where I have been, there is no domain or usernmame info in the audit log and my machine is recorded by its IP address and not its workstation name. Which is probably why the UNFILTERED policy isn't applying!
Can someone please point out to me if I'm missing something somewhere! Does anything need to be done to the Admin network DNS?
On phone at moment so better reponse will come later.
But not using security will use the default policie. right as for problem is domain on different ip range as that could be an issue need to reconfig with two ranges if so. is the client seeing everything ok look at rm website for tec article on how to bring client up as info escapes me.
if not got ther replies when get back on my laptop will post a fuller reply.
as the day has evolved the weirdness increases!
We have just created the accounts for the new teachers and tested them on several machines that have been setup to go via the Smartcache and hey presto, all seems to work fine. SC records the user logged on and the machines IP address aswell as the URL info.
However, the older/more established user accounts on the admin domain keep on being given the DEFAULT filtering policy when used on these machines.
For example, the new teachers (created within the last 24 hours) have exactly the same priviages as the existing ones in the domain and yet the 'STAFF' filtering works fine for them. The older/established user accounts just will not pickup any policies applied to them! Arrrrggggghhhh - So near yet so far!
I don't care if all the admin domain users/PC have unfiltered access at the moment as long as we can get some sort of accurate logs of where they're going!
It turns out that it is to do with having the same username on the different domains!
Staff have users accounts setup on the RM server so that they get an EasyMail account setup etc and they have an identical one setup on the admin domain for their day to day working. Crap setup I know but I'm new here and this has been setup for several years now!
Now we have to work out a suitable way around this issue!
Anyone have any suggestions as to where I might start with this one?