Smoothwall UTM Problem

**mmoseley** · 2nd July 2009, 09:15 PM

Hi All!

Recently purchased a UTM-1000, was workin great when i first booted it...but then it was put away until the summer where it will come into commision!

Re-arranged our racking today, and put the smoothwall in place, booted it up and all i get on the LCD is "Network Appliance"...and cannot do anything else and is unaccesable...:S

Any Ideas?

Mart

**john** · 3rd July 2009, 12:00 AM

I'd give Smoothwall Support at tinkle as it sounds like its not wanting to boot to me, but give them a buzz and they will excell at helping as ever

**rob_f** · 3rd July 2009, 03:08 PM

Hey - you could try a serial cable on the console to see what it's up to, details in the manual but should be 9600-8-N-1, or failing that please give support a call.

If the box has been off for a while it may be doing a filesystem consistency check. Although I would have expected it to have finished by now

Thanks!

Rob.

**mmoseley** · 3rd July 2009, 04:15 PM

Hi All!

Just spoke to smoothwall support! = FANTASTIC!

Plugging in a serial console worked a treat and speaking to support, it was trying to run a file system check and it found some errors which needed the root password!

Fantastic support as ever!

Mart

**rob_f** · 3rd July 2009, 04:26 PM

Good stuff

Well, not the errors, but the response!

Also good to see that was support! = fantastic and not support != fantastic (weak friday afternoon excuse for a joke for all those codemonkeys out there...)

Rob.