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Internet Related/Filtering/Firewall Thread, PCE 3007 autoupdate in Technical; Has anyone here managed to get PCE to autoupdate from version 3000 to 3007. Have been trying here for a ...
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    DevilsAdvocate's Avatar
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    PCE 3007 autoupdate

    Has anyone here managed to get PCE to autoupdate from version 3000 to 3007. Have been trying here for a few days now and it just isn't having any of it

    Proxy settings are in, DEP is set to Windows Files only and still no joy

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    jamin100's Avatar
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    No, it wouldnt work here either.

    I had to phone forensic software and get them to RDP into my servers and do it. Took the guy about 4 hours to get it to update.

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    I have it deployed with no problems. In the Policy Central Console you have the option of forcing an update, say from v3.0.0.0 to v3.0.0.7 for example. A reboot is then required.

    If you use BGInfo, I created a custom entry which detects Policy Central and detects the version of the software. It then displays when the computer first starts up (at the logon screen).

    To do this, within BGInfo navigate to Custom > New. Name it 'Policy Central', then specify 'Version information for a file'. Specify the path: C:\WINDOWS\system32\PCENT\PCClient.exe

    You can then add the entry (as would normally with BGInfo), restart the machine and there you go. If Policy Central isn't installed, BGInfo will display "not present".

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    Managed to update OK as well uisng instructions they supplied.
    Problem we have is that the Client when run on our Citrix Thin Client servers causes users IE browser sessions to bomb out unexpectedly. This sems to happen on pages that run java. We have removed the PCE client from the servers at the moment.

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    DevilsAdvocate's Avatar
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    It's the actual Console we are having trouble updating. We updated manually to version 3000 and it's then supposed to Auto Update to 3007. The Clients all updated fine to 3000. Looks like we'll have to get onto Forensic.

    Thanks all

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    jamin100's Avatar
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    Same here, it was the console that wouldnt update. Once that was updated the clients all followed fine.

    Speak to Paul Panter at Forensic.

  7. Thanks to jamin100 from:

    DevilsAdvocate (10th June 2009)

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    Cheers Jamin

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    At the moment, our staff are constantly complaining about IE crashing.... This has only started since we deployed PCE 3 here a couple of weeks ago. - We have not used any previous versions.

    We have all options turned off on on pce to do with internet logging.

    Any recommendations?

    Michael
    Last edited by linkazoid; 10th June 2009 at 01:04 PM. Reason: spelling

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    we had update problems here, it could see there was an update outthere but it just couldnt download it. We cleared our cache/squid server (rebooted it and prayed lol) used a tool they sent me which said run and failed, ran it three more time while swearing. 5 hours later it came up and said it had updated fine. Good luck with Forensic software had so many problems in the past getting help.

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    Is this on a thin client network

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    No - Ours is a vanilla network with XP Sp3 clients.

    Michael

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    Update - Paul has sorted us out now. Very quick turn around too!

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    Anyone using Serco Facility ePortal and PCE version 3007 had issues? Now we've updated ePortal seems to keep timing out with connection issues. Remove PCE from the machine and all is fine. Bloody software!

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    Quote Originally Posted by DevilsAdvocate View Post
    Anyone using Serco Facility ePortal and PCE version 3007 had issues? Now we've updated ePortal seems to keep timing out with connection issues. Remove PCE from the machine and all is fine. Bloody software!
    Unfortunatly this is exactly the same issue we have.

    Eportal works fine in IE without PCE on the machine, put PCE on and it times out.

    Mozilla browsers seem unaffected.

    I've installed prism across the network for the time being.

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    God damn! Thanks Jamin. This software has been nothing but hassle since we were told by Link2ICT to update from version 2.1.2.8 because of 'internet issues'

    Guess we'll be taking this off for now. Any idea when this will be fixed?

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