Internet Related/Filtering/Firewall Thread, Microsoft clipart blocked on SWE3 in Technical; We have been using SWE3 for around 6 months now (students only), but noticed last week that the students can ...
30th March 2009, 04:19 PM #1
Microsoft clipart blocked on SWE3
We have been using SWE3 for around 6 months now (students only), but noticed last week that the students can no longer access clipart through MS Word 2007 that is based online (only the local clipart), yet this works fine for staff who aren't on this proxy.
We have tried making an exception for microsoft.com and office.microsoft.com but this hasn't worked, yet we can go to office.microsoft.com in the browser and get clipart this way, so it doesn't appear to be an obvious block.
What else could we try, or indeed confirm whether it is smoothwall or something else causing the problem?
IDG Tech News
30th March 2009, 04:57 PM #2
What does SWE3 stand for?
30th March 2009, 05:34 PM #3
- Rep Power
We had a similar (same?) problem.
In our case the problem was because the clipart URL word uses has "app=msword.exe" embedded in it, and our filter blocks attempts to download exe files.
30th March 2009, 06:14 PM #4
Smoothwall Express 3 (easier to type)
Originally Posted by FN-GM
I have also tried commenting out the block for exe type files but this hasn't worked (as looking in the logs, it mentions that exe line you wrote above).
Originally Posted by klawd
3rd April 2009, 10:58 PM #5
For record (in case anyone in future has this problem and sees this thread) I just needed to clear the cache! No idea why that was the case however works fine, so i'll be putting microsoft.com in the list of destinations not to cache.
By dgsmith in forum Internet Related/Filtering/Firewall
Last Post: 10th March 2009, 12:31 PM
By fafster in forum Windows
Last Post: 20th February 2008, 08:03 PM
By BKGarry in forum Educational Software
Last Post: 7th January 2008, 11:47 AM
By starscream in forum Wireless Networks
Last Post: 10th July 2007, 10:07 AM
Users Browsing this Thread
There are currently 1 users browsing this thread. (0 members and 1 guests)