+ Post New Thread
Results 1 to 10 of 10
Internet Related/Filtering/Firewall Thread, Lightspeed and RDP in Technical; One of our schools has just had lightspeed installed and now they can't access a remote pc. Its just a ...
  1. #1

    Join Date
    Feb 2007
    Location
    Leicestershire
    Posts
    268
    Thank Post
    1
    Thanked 5 Times in 5 Posts
    Rep Power
    27

    Lightspeed and RDP

    One of our schools has just had lightspeed installed and now they can't access a remote pc. Its just a plane old rdp session on port 3389. I've tried to remotely access my home pc too which also fails. I would presume it's something to do with lightspeed blocking it.

    I've added the dns name as an exception but i'm now stuck, anyone have any ideas? I'd rather not have to wait for 40 minutes in a queue once again.
    Last edited by nathan; 25th March 2014 at 12:02 PM.

  2. #2

    Join Date
    Feb 2007
    Location
    Leicestershire
    Posts
    268
    Thank Post
    1
    Thanked 5 Times in 5 Posts
    Rep Power
    27
    @SchoolsBroadband

    I know you guys are busy, but my experience of the service hasn't been good over the last couple weeks. I have to ring up everyday to see if our VPN has been setup on our managed router, if i don't ring up it just goes quite. i got cut off yesterday, rang up again and sat in a queue for 40 minutes before having to leave. I'm starting to wonder if i should be recommending you guys to our trust school. Sorry to have a rant, but this is taking up so much of my time.

    Any help?

  3. #3

    Join Date
    Jan 2014
    Location
    Essex
    Posts
    4
    Thank Post
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Hi Nathan,

    I am a Lightspeed Sales Engineer here in the UK office. Has your issue with RDP been dealt with yet? if you are still having issues with this please let me know and i will get one of our support tech's to reach out to you.

    Thanks

    Kenny Brown

  4. #4

    Join Date
    Apr 2012
    Location
    Leeds
    Posts
    302
    Thank Post
    0
    Thanked 67 Times in 53 Posts
    Rep Power
    36
    Quote Originally Posted by nathan View Post
    @SchoolsBroadband

    I know you guys are busy, but my experience of the service hasn't been good over the last couple weeks. I have to ring up everyday to see if our VPN has been setup on our managed router, if i don't ring up it just goes quite. i got cut off yesterday, rang up again and sat in a queue for 40 minutes before having to leave. I'm starting to wonder if i should be recommending you guys to our trust school. Sorry to have a rant, but this is taking up so much of my time.

    Any help?
    Hi Nathan,

    will give you a buzz today. Sorry you've been struggling a bit at the moment. This has been our busiest week ever with lots of schools placing very later orders yet having to go live by 31st March before they get cut off by LA. We'll be back to normal very soon.

    I'll call you personally.

    Thanks

    Dave

  5. #5

    Join Date
    Feb 2007
    Location
    Leicestershire
    Posts
    268
    Thank Post
    1
    Thanked 5 Times in 5 Posts
    Rep Power
    27
    Thanks for the updates guys, The filtering issue with RDP is now sorted. The only outstanding option is the VPN which Carl said he was going to speak with his boss about.

  6. #6

    Join Date
    Apr 2012
    Location
    Leeds
    Posts
    302
    Thank Post
    0
    Thanked 67 Times in 53 Posts
    Rep Power
    36
    ok great. If you need anymore help do let me know

    Thanks

    Dave

  7. #7

    Join Date
    Feb 2007
    Location
    Leicestershire
    Posts
    268
    Thank Post
    1
    Thanked 5 Times in 5 Posts
    Rep Power
    27
    Still just the VPN issue.

  8. #8

    Join Date
    Feb 2007
    Location
    Leicestershire
    Posts
    268
    Thank Post
    1
    Thanked 5 Times in 5 Posts
    Rep Power
    27
    @SchoolsBroadband

    Still haven't heard anything regarding the VPN.

  9. #9

    Join Date
    Mar 2010
    Location
    Leeds
    Posts
    420
    Thank Post
    80
    Thanked 47 Times in 42 Posts
    Rep Power
    18
    Hi nathan does your VPN establish the connection on the Forticlient ok?

  10. #10

    Join Date
    Feb 2007
    Location
    Leicestershire
    Posts
    268
    Thank Post
    1
    Thanked 5 Times in 5 Posts
    Rep Power
    27
    Quote Originally Posted by jonnykewell1 View Post
    Hi nathan does your VPN establish the connection on the Forticlient ok?
    It does not, as i don't have access to it it's pretty hard to sort this on my own.

SHARE:
+ Post New Thread

Similar Threads

  1. Windows 8 phone and RDP Client
    By AJWhite1970 in forum Netbooks, PDA and Phones
    Replies: 6
    Last Post: 17th January 2013, 08:47 PM
  2. Problems with SSL and RDP
    By matt40k in forum Windows Server 2008
    Replies: 2
    Last Post: 18th July 2012, 08:44 PM
  3. [Windows Software] EES and RDP Cal's
    By glennda in forum Licensing Questions
    Replies: 29
    Last Post: 6th July 2012, 09:25 AM
  4. X windows and rdp
    By duxbuz in forum Thin Client and Virtual Machines
    Replies: 7
    Last Post: 14th March 2012, 11:28 AM
  5. Scrpting and RDP sessions
    By Danieltopia in forum Wireless Networks
    Replies: 2
    Last Post: 10th April 2008, 10:25 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •