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Internet Related/Filtering/Firewall Thread, Peculiar Internet Problem in Technical; Hi All, Weíre getting some peculiar Internet behaviour, but Iím at a bit of a loss to explain whatís causing ...
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    Gongalong's Avatar
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    Question Peculiar Internet Problem

    Hi All,

    Weíre getting some peculiar Internet behaviour, but Iím at a bit of a loss to explain whatís causing it.

    For example, Kaleidos (our VLE) is dumping users back to the login page or pages are failing to load. Another example, Iím trying to download audio files from an exam site and the download starts then just falters. Our Internet is provided by the LA.

    We have a secondary BT Internet connection, and the sites are fine on this.

    We changed our switches over half term from 100Mb aged 3Comís to Gb HP, but the consultancy that did that said it canít be related. Weíre investigating with Smoothwall whether this could also be the cause. Iím checking this first ahead of speaking to the LA, although Iíve not seen any mention of Internet problems on a county related group.

    Anyone got any ideas?

    TIA

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    kennysarmy's Avatar
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    Can you bypass the smoothwall and use another proxy for testing and ruling out if the smoothwall is the issue?

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    Gongalong (25th February 2014)

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    Gongalong's Avatar
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    We can, and it still happened.

    Turned out it was the LA's Internet connection, although I'm still waiting to hear what the exact problem is.

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