+ Post New Thread
Results 1 to 7 of 7
Internet Related/Filtering/Firewall Thread, pc dropping packets when pinging websites in Technical; Hi all, This is my first post so please excuse any mistakes or obvious questions etc. I am a fairly ...
  1. #1

    Join Date
    Jan 2012
    Location
    Birmingham
    Posts
    5
    Thank Post
    2
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    pc dropping packets when pinging websites

    Hi all,

    This is my first post so please excuse any mistakes or obvious questions etc. I am a fairly inexperienced technician so I am in learning a lot each day. My current problem is that in a school the business administrators PC is struggling to connect to websites and just hangs a lot of the time and is very slow. This happens intermittently. I have tried pinging pc's on our network and they are fine but when I tried pinging websites I found that I am losing up to 75% of packets. Any ideas?

    Thanks

  2. #2
    chazzy2501's Avatar
    Join Date
    Jan 2008
    Location
    South West
    Posts
    1,781
    Thank Post
    213
    Thanked 263 Times in 213 Posts
    Rep Power
    67
    try and ping google.co.uk if you still get packet drops then you're looking at an issue with the Internet connection. This would mean looking for the gateway device on your network. on your workstation from CMD do a ipconfig then ping the default gateway see if you get the same missing packets. (this means you have a local issue.) If you know where it is physically, give it a power cycle.

  3. Thanks to chazzy2501 from:

    jaanvar (25th November 2013)

  4. #3

    Join Date
    Jan 2012
    Location
    Birmingham
    Posts
    5
    Thank Post
    2
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Hi Chazzy2501, Thanks for your reply. When I ping google.co.uk I get 75% packets dropped. It was the same when I pinged the default gateway. However it is only the one PC that is doing this all the others are fine. Is it still worth power cycling? Thanks

  5. #4
    ninjashadow's Avatar
    Join Date
    Sep 2012
    Posts
    38
    Thank Post
    32
    Thanked 2 Times in 2 Posts
    Blog Entries
    1
    Rep Power
    4
    Have you tried taking the computer out of that room and then trying to ping websites? if you still get the dropped packets then its more then likely the network card, Try installing a new one or you can replace the motherboard.

    Best of luck with this issue

    D

  6. Thanks to ninjashadow from:

    jaanvar (25th November 2013)

  7. #5

    Join Date
    Jan 2012
    Location
    Birmingham
    Posts
    5
    Thank Post
    2
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Hi, Thanks for the advise. I change the location of the machine and the websites and emails seem okay. however when I try to ping the default gateway and google packets are dropping. I got the use to login on a different machine packets are still dropping. I have then noticed that when logged in as admin packets from another pc packets are still dropping. Are they one issue or two different ones?

  8. #6
    ninjashadow's Avatar
    Join Date
    Sep 2012
    Posts
    38
    Thank Post
    32
    Thanked 2 Times in 2 Posts
    Blog Entries
    1
    Rep Power
    4
    It could be either, have you got a traceroute of your pings? also the other computer is it in the same location as the first problem computer was, if so then it could be a switch,

  9. #7
    Admiral208's Avatar
    Join Date
    Mar 2008
    Location
    Bridgwater
    Posts
    719
    Thank Post
    176
    Thanked 63 Times in 55 Posts
    Rep Power
    39
    have you tried a new cable?

SHARE:
+ Post New Thread

Similar Threads

  1. Replies: 3
    Last Post: 11th August 2010, 02:55 PM
  2. PC shuts down when i plug a usb optical mouse in!
    By marsdenprimary in forum Hardware
    Replies: 8
    Last Post: 5th March 2010, 03:18 PM
  3. Replies: 10
    Last Post: 10th February 2009, 11:03 PM
  4. SIMS: dropping logins when using dbAttach
    By Oops_my_bad in forum MIS Systems
    Replies: 4
    Last Post: 6th February 2009, 06:15 PM
  5. PCs dropping off the network
    By SpuffMonkey in forum Windows
    Replies: 11
    Last Post: 2nd March 2006, 10:10 AM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •