Internet Related/Filtering/Firewall Thread, Which Webfilter? in Technical; Originally Posted by zag
The Sophos box was excellent, a far better interface than smoothwall which had only 3 clicks ...
15th October 2013, 12:59 PM #16
Yeah, we had one die. and our replacement was very clearly a recon. An argumentitive phone call later (I was very Irate, the NM had disappeared off on holiday leaving me with broken sophos box and no internet) they sent me a new one.
Originally Posted by zag
Now, with the virtual appliance included, I don't care if this one dies. I have a running one with a template I can bring up at any time!
Support for it, as it is for most cases with Sophos, was a case of get some logs and hope I forget to contact them back.
But I've only needed support twice in the last 4 years, so I'm not going to grumble too hard about them.
15th October 2013, 01:10 PM #17
+1 for Smoothwall it works soo well. It's so easy to block / unblock something for the school. The ability to allow for certain groups, or for custom locations. The built in VPN is fantastic for connecting and working from home if needed. The support is fantastic sometimes can take a while to get through but when they do ring back its normally quickly resolved.
Thanks to mdench from:
tom_newton (15th October 2013)
15th October 2013, 01:45 PM #18
15th October 2013, 02:28 PM #19
Sorry what? Smoothwall is the most complicated filter I have ever used hehe. There must be 1000+ options to click on in the main interface.
Originally Posted by john
Other solutions have far better UI's and features.
I asked a question on how to block torrents today which you would think would be a standard tick box on a school web filter but apparently it isn't :/
Same thing for using youtube for schools, other filters have a option to turn it on while smoothwall requires much more complicated setup.
I do agree with the rest though, its a good company and huge potential for the product, but certainly not simple.
15th October 2013, 04:40 PM #20
I have used Surfcontrol, Websense and Smoothie (and been a Smoothie user for eeerr too many years now!) and it is the simplest filter of them all, Youtube Education is a couple of rules, well documented I will add, and a line of code from YouTube so you don't get much simpler than that really. It also gives you the flexibility and power to do it exactly how you want.
Originally Posted by zag
IF you feel that way tell them its too complex @tom_newton and team love feedback so tell them why you think its too complex and where the 1000+ options are and how you would improve it, it won't get better if you don't tell them
15th October 2013, 04:50 PM #21
Thanks everyone for the feedback so far, it's helping us form our choices, I've got a demo booked in with Smoothwalll and an over the web Demo with Lightspeed as well, and still emailing around other places to see what they have to offer. So far Smoothwalll have impressed me with how quickly they are getting back to me!
15th October 2013, 04:57 PM #22
We're at the same stage as you Sip. Got a web demo on thursday.
15th October 2013, 08:25 PM #23
Interesting thread. @zag - blocking tor is a one click op - assuming you have a firewall block rule set up somewhere, adding the layer7 tor inspection is one ticky. Admittedly it is a reasonably well hidden ticky... but we are slowly improving findability on our GUi - yeah, its a big old beast as we've the most full featured product!
Also worth pointing our that you won't block tor etc on a web filter per se - you need to be using some firewall functionality for that, as tor simply ain't going to go through your proxy. In a Smoothwall sense this would be either a UTm or bridge deployment (Lightspeed I think is generally bridge type or bypass, either will work, sophos, AFAIK will do neither, do correct me if Im wrong)
16th October 2013, 08:51 AM #24
17th October 2013, 03:19 PM #25
I have used a number of these products over the years but 3 years ago moved to Sophos and have just renewed for another 3 years, these are good boxes and I have not paid a lot to be honest. Setting up WCCP on this box was a simple on this box as well something I have had problems with in the past on other systems, that said I have not touched any other product for a long time so cannot comment how others do in this area anymore. This along with devices profiles make managing guest/ BYOD wireless services easy also easy to setup.
17th October 2013, 08:35 PM #26
Just moved to Lightspeed here after using RM Smartcache for so long and I'm loving it
I have used Smoothies in the past but like @zag I got frustrated with the complicated interface. Lightspeed is like a breath of fresh air!
Thanks to bodminman from:
Watty08 (20th January 2014)
18th October 2013, 01:14 PM #27
I have to say the Lightspeed interface looks very attractive and you can tell it's heavily tailored for schools, we just have to look at getting a seperate firewall while smoothwall do a unified solution. I'd never thought of Sophos doing web filtering, I'll take a look.
18th October 2013, 01:26 PM #28
We're in the process of moving away from Smoothwall to Lightspeed so it's great to read so much positivity surrounding the product. Plus, with the Lightspeed, there's the MDM and MBC so it offers us much more for far less.
18th October 2013, 02:31 PM #29
I have used a few over the years
currently using smoothwall, its good but not top of my list, It also very expensive. Im currently waiting for a sophos unit to test.
I'm a big fan of sonicwall, but have not had any dealing since the change to Dell, prices are good though.
I am currently active to look to see what else is out there now.
18th October 2013, 02:37 PM #30
Our RM Smartcache was so bad we ended up activating the content filter on our Sonicwall NSA40 device to give us an extra layer.
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