Not sure if this is the right forum, if not can a moderator please move it.
The first requirement is the supplier needs to be able to accept an order from school and send invoices.
Thus Ebay, Amazon, etc are out of the picture.
Hardware wise what's needed are two phones able to handle two concurrent calls; three very basic phones
and one DECT or WiFi phone.
Servicewise what I'm looking for two concurrent calls on ported number. Not really interested in any kind of
"hosted system". Connection would need to be over IAX2 unless the provider could provide the correct details
for SWGfL to make firewall changes for their version of SIP/RTP. (And the SWGfL would consent to make
Useful extras would be
a) more concurrent incomming, but not outgoing, calls. (Which would be for purposes of pupil absence reporting
and providing recorded information.)
b) ability to connect a fax machine. ("Alternatives" involving scanning and email attachments did not go
down well with the office staff concerned.)
Otherwise, have a look at some of the communication providers local to you, some do in-house systems whilst also managing your calls etc, I know of a few around London but obviously that is no use to you down in Exeter, however some provide their services across the UK.