Bloxx Issues

[scholes99]

We are currently experiencing issues with Bloxx. We have noticed that staff using roaming devices are sometimes having to re run their bloxx scripts to unblock certain websites like youtube.
Has anyone else had this issue with Bloxx?

[Abaddon]

Just out of interest, what scripts do you run for this? We're using BLOXX here, and don't need to run anything - it's all managed on the console.

[scholes99]

We run a sendlogon.exe and logon.bat on logon. This then applies their filtering policy.

[grant_girdwood]

Hi Scholes99,

The sendlogon method of identifying users will only run when the user logs on as it runs as part of your logon script. If a client moves from say wired to wireless, the IP address of the client has changed. Bloxx will not be notified of this unless the user either logs of and back on or runs the batch script manually.

However,

There are other methods of identifying users web requests - one method is by using the Bloxx AD Logger, it works in the same premise of IP based identification however it sits centrally on your domain controllers. Ultimately it monitors your DC for certain success events (e.g. when a user logs on or accesses a network drive) and the AD Logger notifies Bloxx that User X now has IP address Y.

There are other methods of identifying users to Bloxx - I'd suggest you give us a call on 01506 425 265 or drop an email to support@bloxx.com so one of our support engineers can walk through all the options available to you and assist you in implementing the solution that fits your organisation.

Cheers,
Grant

[grant_girdwood]

Just out of interest, what scripts do you run for this? We're using BLOXX here, and don't need to run anything - it's all managed on the console.

Hi Abbadon, you'll probably be running NTLM authentication which is a seamless windows protocol which will work for domain joined machines.

Cheers,
Grant