+ Post New Thread
Results 1 to 14 of 14
Internet Related/Filtering/Firewall Thread, No internet and printers are not working. please help in Technical; Hi folks just after lunch internet across the school is down. but working in school office which is not part ...
  1. #1
    lionsl2005's Avatar
    Join Date
    Nov 2008
    Location
    Barnet
    Posts
    533
    Thank Post
    373
    Thanked 23 Times in 22 Posts
    Rep Power
    16

    No internet and printers are not working. please help

    Hi folks

    just after lunch internet across the school is down. but working in school office which is not part of our domain and it is in a work group. called lgfl support desk. still we are in part of LGFL1. later discovered teachers cannot print to the printers.please help me, what to look for? i restarted the switches, router and DNS but n luck. please help me.

    Thank you

  2. #2


    Join Date
    Oct 2006
    Posts
    3,411
    Thank Post
    184
    Thanked 356 Times in 285 Posts
    Rep Power
    148
    DNS...

    Try changing a PCs dns settings to use google dns 8.8.8.8 - Does the internet work now?

  3. #3
    lionsl2005's Avatar
    Join Date
    Nov 2008
    Location
    Barnet
    Posts
    533
    Thank Post
    373
    Thanked 23 Times in 22 Posts
    Rep Power
    16
    will try tomorrow morning and let you know. is there anything related to proxy server settings?

  4. #4


    Join Date
    Oct 2006
    Posts
    3,411
    Thank Post
    184
    Thanked 356 Times in 285 Posts
    Rep Power
    148
    Quote Originally Posted by lionsl2005 View Post
    will try tomorrow morning and let you know. is there anything related to proxy server settings?
    Assuming your gateway isn't the proxy, take the proxy out of the equation as we are testing DNS right now. Remove any proxy settings and try the interwebs. Or better yet just ping bbc.co.uk (assuming no firewalls block pings)

  5. #5
    lionsl2005's Avatar
    Join Date
    Nov 2008
    Location
    Barnet
    Posts
    533
    Thank Post
    373
    Thanked 23 Times in 22 Posts
    Rep Power
    16
    I did try to use Google DNS but no Internet. We and could not ping to BBC.co. UK.

    Just the update from teachers they cannot connect to network. But in ict room I tried I dould connect to server.

  6. #6

    witch's Avatar
    Join Date
    Nov 2005
    Location
    Dorset
    Posts
    11,117
    Thank Post
    1,371
    Thanked 2,375 Times in 1,672 Posts
    Rep Power
    703
    So - to recap
    your computers can see the server in the IT suite.
    BUT
    cannot connect to the internet - is that right?
    The office computers, on a different domain, can see the internet?

    How does the internet come in to the school?
    Do you use a caching server?

  7. #7
    lionsl2005's Avatar
    Join Date
    Nov 2008
    Location
    Barnet
    Posts
    533
    Thank Post
    373
    Thanked 23 Times in 22 Posts
    Rep Power
    16
    Quote Originally Posted by witch View Post
    So - to recap
    your computers can see the server in the IT suite.
    BUT
    cannot connect to the internet - is that right?
    The office computers, on a different domain, can see the internet?

    How does the internet come in to the school?
    Do you use a caching server?
    You are correct ict room computers can see the server but no Internet. Office is not part of the domain can see the server. Our Internet come from BT and we not use caching server. Just straight to main com cabinet. I called Virginia for update they said we are still LGFL1 and it is still supported by capita and waiting for their response

  8. #8

    witch's Avatar
    Join Date
    Nov 2005
    Location
    Dorset
    Posts
    11,117
    Thank Post
    1,371
    Thanked 2,375 Times in 1,672 Posts
    Rep Power
    703
    Sorry, didnt get that - the office arent part of your domain but can see your server??
    Or do you mean they can see the internet?

  9. #9
    lionsl2005's Avatar
    Join Date
    Nov 2008
    Location
    Barnet
    Posts
    533
    Thank Post
    373
    Thanked 23 Times in 22 Posts
    Rep Power
    16
    They are not connected to server but they can use Internet

  10. #10
    lionsl2005's Avatar
    Join Date
    Nov 2008
    Location
    Barnet
    Posts
    533
    Thank Post
    373
    Thanked 23 Times in 22 Posts
    Rep Power
    16
    Another update office use different DNS. That's why they can get Internet

  11. #11
    MicrosoftTechy's Avatar
    Join Date
    Apr 2010
    Posts
    78
    Thank Post
    1
    Thanked 6 Times in 6 Posts
    Rep Power
    10
    cant be cause you said you tried googles DNS of 8.8.8.8??

  12. #12
    Disease's Avatar
    Join Date
    Jan 2006
    Posts
    1,092
    Thank Post
    117
    Thanked 70 Times in 48 Posts
    Rep Power
    56
    Sounds like it could be a Gateway issue to me.

  13. #13
    Jamo's Avatar
    Join Date
    Jan 2009
    Posts
    1,349
    Thank Post
    66
    Thanked 175 Times in 147 Posts
    Rep Power
    60
    Quote Originally Posted by MicrosoftTechy View Post
    cant be cause you said you tried googles DNS of 8.8.8.8??
    You can't always just use an external DNS if your network relies on internal 'proxy' addresses for instance a Google DNS wouldn't pick up the correct entries for your network and would not work.

    So you are saying if you use the DNS reported in the Office PCs you can get internet access?

  14. #14
    lionsl2005's Avatar
    Join Date
    Nov 2008
    Location
    Barnet
    Posts
    533
    Thank Post
    373
    Thanked 23 Times in 22 Posts
    Rep Power
    16
    Problem solved. One of the ethernet switch connected to server is dead.
    Thank you for your valuable help.

SHARE:
+ Post New Thread

Similar Threads

  1. R2 Scheduled Task not working! Please help
    By Lisaalmond in forum Windows Server 2008 R2
    Replies: 2
    Last Post: 8th March 2011, 03:52 AM
  2. Moodle - Permissions are not working
    By Achandler in forum Virtual Learning Platforms
    Replies: 6
    Last Post: 27th April 2010, 10:28 AM
  3. Replies: 3
    Last Post: 9th May 2007, 12:31 PM
  4. Ghost 8 Ghostwalker Not Working..Urgent Help please.
    By tickmike in forum How do you do....it?
    Replies: 5
    Last Post: 4th September 2006, 03:34 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •