Helpdesk Software - Proxy and Live@Edu
I know there are plenty of Helpdesk threads out there but I can't seem to find one that answers my questions :(
So here goes.....
I need a bit of Helpdesk software that will-
Play nice with Proxys (ours is TMG powered)
Play nice with Live@Edu for email ticket creation (so where someone emails in with issues)
Ideally runs off IIS (own personal reasons but I could be flexible)
and that doesn’t look like total pants! :)
So if anyone has any clues do let me know!