Polycom PVX Video Conferencing Software
Hey y'all, Merry New Year and what not!
OK, got Polcom PVX Video Conferencing software and it cannot make calls.
The machine is on a basic peer - peer network and the internet is provided by CLEO (Cumbria and Lancashire jobby).
I cannot make calls out to any test numbers... being using 00440200230125002 which is a parrot thingy, but it says: "Your call could not be completed because the call was routed through an intermediate network that does not service the far site".
A nice man at CLEO happily provided me with a gateway ip address, but I've looked through all the software settings and I haven't got a clue where to put the address! I've put it in a box somewhere so it says that the ip is MY ip now... but don't think that's it!
There was something called gatekeeper, but it didn't like it when I entered said ip address.
Does anyone know anything about this software? Or can someone provide me with info on the CLEO settings for VC?
NB: I only come to this school once a fortnight for 2 hours, so can't try things immediately, but can point the thread to the teacher who;s computer the software is installed on.