Supporting Primary schools
Hi, Not sure if this is the correct forum but couldnt find a one that fit.
I have been asked to write up a support contract for our feeder schools to provide them with "part-time" support and i wondered if any other schools have this in place already.
The schools involve already recieve it from county but feel there not gettign value for money so as we have helped them out in times of emergency and find us easier to work with.
I am currently writing the things we will cover i.e. hardware/software fault finding, installation and the like. Telephone support and emergency cover.
Is there things i should put in.....
Any advice will help...