How do I figure out this workload
I run a school system where I have 2 guys that work for me. I have 13 schools, and 4 other administrative sites we take care of. We have roughly 5000 computers. I used to be able to help them with repairs but in the last year my job has been pure chaos. We have introduced a LAN/Server Farm/Every Student Username.
Is there some magic pill I am missing out on, to help alleviate this. I tried to get help but they say no money is available. At this point, I tell my guys we are only human and can only do so much each day and it will be there tomorrow. However, they are like me and want to fix everything right away. So needless to say morale is down. We have teachers reporting us to our Superintendent and he is well aware we are short handed and does not usually even read the emails. However, he does not see hiring another technician as a possibility with the economy and budget cuts we have had. This and they are sending all of our testing online which means the months of January/February/March/April we have to assist with this.
I am just curious if anyone has found something to keep morale high for both staff and teachers. We work as hard as we possibly can yet its never enough. I mean my guys probably work at least 2 hours late (Unpaid) every night.
I also will say this, I think some of this is our fault but we refuse to let ourselves get behind in technology. When I started things were horrible, money had been wasted and we were way below the curve. Next year I am going to do my best to prevent anything new from being added to our list of things. However, my plans only matter so much ;p
This may be more of a rant than a question. However I really am just curious of how other people do it. How did you convince them you needed help? How do you keep morale high? How do you keep teachers on your side?