Support for in-house designed network
We are at the stage where we have to decide what direction we are going to take with our network as our current setup needs drastic change, so we are going all out and changing the entire domain for a new one this summer. However we have yet to decide if this is going to be RM or another company coming in and designing the system for us, or our favoured option of an in-house constructed solution.
We have the skills in house to build a functional network which will meet the schools needs, but the main objection from the business manager and others (and it's a perfectally reasonable one) is what happens if we get a major problem that's beyond our skill level, and what happens if there's long term sickness of key team members, who do we call on?
So does anyone know if it's possible to get a third party to provide some form of on call support for a network that is designed and primerilly maintained in-house?