How do you do.......parent mail
We have always run our own parent mail system. In the early days it was easy - we used First Class and could send as many e-mails as we wanted to. We had to move away from FC a few years ago and now use Microsoft Office 365 to send our mail and alerts. Initially we ran into the problem of MS restricting how many e-mails we could send per day (500 rings a bell). As I have 2,500 parents that was a major problem. One of our teckies worked out how to create groups of e-mails and now when I send it appears that I only send 1 e-mail per group. (My parents are divided into Year Groups so a mail to all parents takes the equivalent of 7 e-mails.)
This was working fine until ....... ISPs started blocking our e-mails. It's weird. I've run a test with my own Yahoo.co.uk address - they don't block all the mail, just some and there is no pattern. It's not the length of the e-mail or the kind of attachment - there is really no pattern. As far as I can tell, all mail to Sky.com is blocked and BTConnect.com is patchy. The other problem with this service is I don't know how many e-mails are bouncing.
How does your school do e-mails to parents? Are you doing it yourself? How do you stop ISPs presuming that it is SPAM? Are you buying into a service? Are they any good / worth the money? How easy are these services to configure? How flexible are they?
Help. What should be an easy task is turning into a real pain.