Problem printing with Samsung CLP - 680ND
We have several Samsung CLP680ND printers. The latest one serving our Admin Office connected bybIP address. Recently the Bursar using a newish Dell running 64 bit Windows 7 has found that she is unable to print PDF and web based documents. They go to the printer which boots out of standby but then the printer goes offline and no printing comes out.
To get the printer going again it's necessary to cancel all documents then it will go online and print from MS Office with no problem.
Samsung support suggested replacing the driver installed from disk with the latest download and switching to non IE browser.
Did that and that resolved the web based printing issue. However, still have the same problem with PDFs. Any suggestions please fellow Edugeekers?