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How do you do....it? Thread, Cashless Catering and Online Payments in Technical; Just finished fighting the stupid tucasi (school cash office) installer. It defaults to installing in c:\sco. It needs local admin ...
  1. #16

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    Just finished fighting the stupid tucasi (school cash office) installer.

    It defaults to installing in c:\sco.

    It needs local admin rights.

    If it finds an error, it tells you about 10 times.

    Documentation? FAQ? Don't make me laugh.

    The software might be great but the installer is $hit. I hate it already.

  2. #17
    zag
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    The software is just a glorified access database.

    They don't even have an online version yet.

    The support is ok but the software is poor in my opinion. Something like parentpay would be much more advanced.

  3. #18

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    Quote Originally Posted by zag View Post
    The software is just a glorified access database.

    They don't even have an online version yet.

    The support is ok but the software is poor in my opinion. Something like parentpay would be much more advanced.
    Fair assessment.

  4. #19

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    Quote Originally Posted by mats View Post
    Just finished fighting the stupid tucasi (school cash office) installer.

    It defaults to installing in c:\sco.

    It needs local admin rights.

    If it finds an error, it tells you about 10 times.

    Documentation? FAQ? Don't make me laugh.

    The software might be great but the installer is $hit. I hate it already.
    Disagree.

    While it defaults, you can change it from C:\SCO, as with any other software.

    Doesn't need local admin rights?

    There is extensive documenation available through the program or by contacting support. SCO User Documentation | Tucasi

  5. #20
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    Never had any problems with Tucasi, even when we moved it from the old server to the new one.

  6. #21
    zag
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    Quote Originally Posted by 36Degrees View Post
    Never had any problems with Tucasi, even when we moved it from the old server to the new one.
    Yeh thats about the one benefit of an access database

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    Quote Originally Posted by Edu-IT View Post
    Disagree.

    While it defaults, you can change it from C:\SCO, as with any other software.
    Indeed. The rest of the world manages to install to C:\program files. What's so special about sco?

    Doesn't need local admin rights?
    Won't find the db here without it. Even when its on on the same machine. Yes, I was getting desperate.

    There is extensive documenation available through the program or by contacting support. SCO User Documentation | Tucasi
    No, there is extensive sales documentation there. "To access the SCO Help Centre just click on the Help button when logged on to SCO.". No, it should just work. I don't want to log into sco. There should be a readme.txt or install.txt with the installer if it's not immediately clear.

    The FAQ has one question in it. "If you need copies of any other user documentation, including product installation guides, please contact Tucasi Customer Support." . Great. Why can't you just put docs on your website? Everybody else does.

    Photoshopped happy photos of people != documentation or usefulness.

  8. Thanks to mats from:

    zag (30th April 2012)

  9. #23
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    When we first got SCO they sent us the documentation to install it as a hard copy. If you ring support they are very good and will deal with your problem straight away including sending you the documentation. I see the point about not having it easily accessible on their website though.

    I suspect that the issue you're having is because you need to create a usergroup that has the correct rights to access SCO. This may also be why they set it to install to C:\SCO.

  10. #24

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    Quote Originally Posted by mats View Post
    Indeed. The rest of the world manages to install to C:\program files. What's so special about sco?



    Won't find the db here without it. Even when its on on the same machine. Yes, I was getting desperate.



    No, there is extensive sales documentation there. "To access the SCO Help Centre just click on the Help button when logged on to SCO.". No, it should just work. I don't want to log into sco. There should be a readme.txt or install.txt with the installer if it's not immediately clear.

    The FAQ has one question in it. "If you need copies of any other user documentation, including product installation guides, please contact Tucasi Customer Support." . Great. Why can't you just put docs on your website? Everybody else does.

    Photoshopped happy photos of people != documentation or usefulness.
    User Documentation (SCO version 2.2) | Tucasi

  11. #25

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    Quote Originally Posted by Edu-IT View Post
    A good example of what's wrong with sco's website. You can click on 'support' at the top. You can click 'user documentation' on the L side. You don't get the useful page you quoted, you get a page saying

    "The SCO Help Centre contains comprehensive information on how to use all Tucasi products. To access the SCO Help Centre just click on the Help button when logged on to SCO. If you need copies of any other user documentation, including product installation guides, please contact Tucasi Customer Support."

    which is as useful as a 'under construction' page with a picture of somebody digging a hole.

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