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| | #1 |
![]() Join Date: Nov 2005 Location: Dorset
Posts: 3,984
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Rep Power: 77 | I have to uninstall Sophos of my server/network and install NOD32. Given the huge issues with Sophos, I could do with some advice on the best way to do this, and also how to sort out the teachers laptops - presumbly I need a script that will uninstall Sophos and install NOD32 the next time they log on to the network? I am a bit wary of doing this as I can just see me mucking up the whole network - x2 as I work in two schools |
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| | #2 |
![]() Join Date: Feb 2007 Location: Weymouth
Posts: 1,510
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Rep Power: 45 | Yep in the same boat here, dorset have pushed this little headache our way with no instructions. Heres your licence, now get on with it. 8O The Nod32 has a pretty good admin package, which once installed works well and far faster than sophos. Its not a straight forward setup mind you, you will need to follow the manual. Also you will need to set up a shared folder or http mirror for the updates, plus make a custom package to push out. Now for the removal of sophos, I have no idea yet. This feature seems to be missing from the management console for some reason. :? |
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| | #3 |
![]() | Presumably they won't make it easy to remove their product from the whole network...by design. Does it have a silent uninstall that you could possibly script at startup via GPO? |
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| | #4 |
![]() Join Date: Nov 2006
Posts: 551
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Rep Power: 0 | Im sure there is an pdf document that comes with it. to be honnest it goes on really easy, both server and client |
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| | #5 |
![]() Join Date: May 2007
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Rep Power: 0 | I'm having to do this myself right now. Let me tell you, it's not straight forward. If you want a full removal, you're going to have to get your hands dirty and remove some entries from the registry. I have the instructions that Sophos sent us, if anyone would like a copy? I believe there is an MSI cleanup Utility available from Microsoft, but this only removes the windows installer information. Any associated registry keys/files/services need to be removed manually. |
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| | #6 | |
![]() Join Date: Nov 2006
Posts: 551
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Rep Power: 0 | Quote:
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| | #7 |
![]() Join Date: May 2007
Posts: 131
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Rep Power: 0 | Sorry, I should have said, I'm having to do a full removal because I'm having problems with it and will have to then re-install it. By running the uninstalls from add/remove programs, you should be able to remove it as normal. However, this will leave registry entries. To my knowledge, you will have to run the uninstall on every workstation too though, which could be a rather time consuming task. As mentioend, if anyone knows of a script that can do this, we'd be much obliged. |
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| | #8 | |
![]() Join Date: Mar 2007
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Rep Power: 6 | Hey, ive got a wee sophos script that removes it totally that sophos supplied us with. We have great difficulty with Sophos especially with laptops not updating and taking hrs. The resources it gobbles is bad as well. Ive suggested we ditch it and go for something else. But Im not sure what and whether it will work better or not. The file is a batch file and needs a reboot but you may want to take parts of it to make your own. Quote:
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| Thanks to techyphil from: | Roopert (14-01-2010)
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| | #9 |
![]() Join Date: May 2007
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Rep Power: 0 | Wow, thanks for that one techyphil. Will give that one a go shortly. These are the instructions we have for removing EM fully from the server. Sophos EM Removal Instructions ======================= To remove your entire existing installation and rebuilding it: 1) Go to 'add remove programs' and remove the programs in the following order: Sophos Anti-Virus version x.xx Sophos AutoUpdate Sophos Remote Management System Microsoft SQL Server Desktop Engine (SOPHOS) Sophos EM Library Sophos EM Library Console Sophos Enterprise console - management server 2) Go to 'services'. If any of the following services are still running, stop them. Sophos Agent Sophos Anti-Virus sophos Anti-virus status reporter Sophos Autoupdate Agent Sophos Autoupdate Service Sophos certification Manager Sophos EMLibUpdate Manager Sophos Enterprise Manager Scheduler Sophos Message Router Sophos Certification Manager Sophos ManagementService Sophos Session Manager SQLAgent$SOPHOS MSSQL$SOPHOS 3) If any of the following registry keys exist, remove them: i) HKCU|Software|Sophos ii) HKLM|Software|Sophos iii) HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\Sophos Agent iv) HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\SAVService v)HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Serv ices\SAVAdminService vi)HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Ser vices\Sophos AutoUpdate Agent vii) HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\Sophos AutoUpdate Service viii) HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\Sophos Certification Manager ix) HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\Sophos EMLib Update Agent x) HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\SEMscheduler xi) HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\Sophos Management Service xii) HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\Sophos Message Router xiii)HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\S ervices\SQLAgent$SOPHOS xiv)HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Se rvices\MSSQL$SOPHOS If the registry keys above are present under controlset001/002/003, then delete those as well. i) HKLM|system|currentcontrolset|services|Eventlog|so phos ii) HKLM|Software|Sophos iii) HKLM|Software|Microsoft|MSSQLServer|client|SuperSo cketNetLib|Last connect|(entry pertaining to sophos) iv) HKLM|Software|Microsoft|Microsoft SQL Server (entry 'InstalledInstances' referencing Sophos) iv) HKLM|Software|Microsoft|Microsoft SQL Server|SOPHOS v) HKLM|Software|Microsoft|Microsoft SQL Server|80|Tools|Service Manager (entry 'Default' referencing Sophos) vi) HKLM|Software|Microsoft|Microsoft SQL Server|Component Set (entry'InstanceComponentSet.1={E09B48B5-E141-427A-AB0C-D3605127224A}') 4) Remove the following directories i) \Program Files|Microsoft SQL Server|MSSQL$SOPHOS ii) \Program Files|Sophos iii) \Program Files|Sophos Enterprise Manager iv) \Program Files|Sophos Sweep for NT 5) Reboot the server. If the 'Program Files|Sophos' directory could not been deleted previously, please delete it now. 6) If you wish, install and run the MSI Cleanup Utility (http://support.microsoft.com/default...b;en-us;290301). NB the MSI Cleanup Utility will only remove the windows installer information for the product. Any associated registry keys/files/services must be removed manually, as above. You should now have a system which would allow a clean installation of the control centre to be performed. |
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| | #10 |
![]() Join Date: Oct 2005 Location: Isle of Wight
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Rep Power: 69 | I hated this about symantec too, I assume its deliberate to lock you into the product. Nod has a remote uninstall too, although I'm very happy with it. One thing with Nod, you can keep configs on the mirrors to update all the machines settings when they check for updates. You can't have more than one config on a mirror. I have two mirrors, one for servers (on access disabled for example) and one for normal clients. |
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| | #11 | |
![]() Join Date: Jul 2006 Location: South Yorkshire
Posts: 3,538
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Thanked 249 Times in 184 Posts
Rep Power: 73 | Quote:
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| | #12 |
![]() Join Date: Feb 2007 Location: Weymouth
Posts: 1,510
Thanks: 299
Thanked 149 Times in 99 Posts
Rep Power: 45 | Thanks for the help, i'm going to give the uninstall batch file a go on a spare pc today, I will post how it goes once done. |
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| | #13 |
![]() Join Date: Feb 2007 Location: Weymouth
Posts: 1,510
Thanks: 299
Thanked 149 Times in 99 Posts
Rep Power: 45 | The batch file worlks like a dream on my test PC, needs running, rebooting & a second run to completely remove Sophos but with a shortcut on the admin desktop this is quick and painless. |
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| | #14 | |
![]() Join Date: Aug 2005 Location: London
Posts: 2,259
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Blog Entries: 1 Rep Power: 72 | Quote:
Sophos have a tool called Lancet which makes it very easy to remove anti-virus programs. Basically, it has an XML list of virus scanners and details of how to remove them. It nicely removed McAfee for us and I've also briefly tried it with Symantec and it seemed to work! One of the reasons we were prepared to go with Sophos was that they promised that they could help us to remove existing virus scanners. That's not a lot of help when you're leaving them but you ought to be able to say to the new company that you want a facility to remove their "opposition" :-) | |
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| | #15 |
![]() Join Date: Nov 2005 Location: Dorset
Posts: 3,984
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Rep Power: 77 | srochford - that's a good idea -I will find out if Dorset Council actually thought to ask that question! |
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