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How do you do....it? Thread, Feeder schools in Technical; I know some secondary schools provide IT support to their feeder schools. Do the feeder schools have a fault reporting ...
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    sippo's Avatar
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    Feeder schools

    I know some secondary schools provide IT support to their feeder schools.

    Do the feeder schools have a fault reporting system as such? Does anyone know if there is a system that can be hosted on the internet at all?

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    it would appear that ours is currently that the staff b*tch privately for a while untill it really gets on someone's goat and then they 'have a word' with the receptionist or the head and then we get told, by which time the issue has been going on for a while and there is an amount of bad feeling to deal with before we make it right.

    I would urge others *not* to use this reporting technique.

    Improving our level of support and responsiveness to faults is high on our to do list once we have propped up their ailing neglected network.

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