+ Post New Thread
Results 1 to 2 of 2
How do you do....it? Thread, GLPI in Technical; We've been using this for the past 8 months without any problems however I was wondering if any one knew ...
  1. #1
    wesleyw's Avatar
    Join Date
    Dec 2005
    Location
    Kingswinford
    Posts
    2,207
    Thank Post
    225
    Thanked 50 Times in 44 Posts
    Blog Entries
    1
    Rep Power
    30

    GLPI

    We've been using this for the past 8 months without any problems however I was wondering if any one knew how to delete a ticket from the system or at least modify the original posting? Some rather strong language was used in a recent ticket and I would liek to remove the offending word.

    Any ideas?


    Wes

  2. #2

    localzuk's Avatar
    Join Date
    Dec 2006
    Location
    Minehead
    Posts
    17,684
    Thank Post
    516
    Thanked 2,453 Times in 1,899 Posts
    Blog Entries
    24
    Rep Power
    833

    Re: GLPI

    To delete a ticket you should go to the tracking menu as an admin and search for that ticket. Once you have it in the results you can check the box and select delete from the drop down at the bottom of the results.

    To edit an entry, I would suggest using phpmyadmin and edit the record directly.

SHARE:
+ Post New Thread

Similar Threads

  1. OCS and GLPI
    By techyphil in forum Windows
    Replies: 3
    Last Post: 29th January 2011, 05:47 PM
  2. OCS-NG and GLPI problem
    By localzuk in forum *nix
    Replies: 2
    Last Post: 9th July 2007, 02:26 PM
  3. glpi 0.70
    By russdev in forum Web Development
    Replies: 1
    Last Post: 14th June 2007, 07:02 PM
  4. GLPI and OCS
    By wesleyw in forum How do you do....it?
    Replies: 7
    Last Post: 23rd May 2007, 03:15 PM
  5. GLPI
    By russdev in forum Educational Software
    Replies: 15
    Last Post: 14th November 2006, 07:05 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •