+ Post New Thread
Results 1 to 10 of 10
How do you do....it? Thread, Forms - Day to day in Technical; Hi there, currently we do alot of logging on paper based notepads. However, I want to look creating forms for ...
  1. #1
    bodminman's Avatar
    Join Date
    Apr 2007
    Location
    Sunny Suffolk
    Posts
    1,210
    Thank Post
    791
    Thanked 232 Times in 123 Posts
    Blog Entries
    1
    Rep Power
    91

    Forms - Day to day

    Hi there,

    currently we do alot of logging on paper based notepads. However, I want to look creating forms for various things such as loaning equipment, new users and purchase requests.

    Do any of you have any forms you can share with me or alternatively share your methods for doing such things.

    I'm especially interested in email/PDF forms that can be completed electronically and then submitted.

    Thanks in advance for any resources/info given.

  2. #2

    localzuk's Avatar
    Join Date
    Dec 2006
    Location
    Minehead
    Posts
    18,529
    Thank Post
    527
    Thanked 2,648 Times in 2,049 Posts
    Blog Entries
    24
    Rep Power
    925
    I don't have any forms here - all requests instead are simply emailed to the helpdesk.

    There generally aren't enough details required to need forms - ie. a new user has the following details - name, year. Or an equipment loand - who, when, how long for.

  3. Thanks to localzuk from:

    bodminman (28th December 2010)

  4. #3
    bodminman's Avatar
    Join Date
    Apr 2007
    Location
    Sunny Suffolk
    Posts
    1,210
    Thank Post
    791
    Thanked 232 Times in 123 Posts
    Blog Entries
    1
    Rep Power
    91
    Thanks Localzuk.

    Although we always request certain info, we never get consistancy. If I were to point people to an interactive form that couldn't be submitted until all fields are completed then that should provide us with more consistant information. I don't know really, I'm just thinking at the mo and though getting other people angles on this will help.

  5. #4

    localzuk's Avatar
    Join Date
    Dec 2006
    Location
    Minehead
    Posts
    18,529
    Thank Post
    527
    Thanked 2,648 Times in 2,049 Posts
    Blog Entries
    24
    Rep Power
    925
    Quote Originally Posted by bodminman View Post
    Thanks Localzuk.

    Although we always request certain info, we never get consistancy. If I were to point people to an interactive form that couldn't be submitted until all fields are completed then that should provide us with more consistant information. I don't know really, I'm just thinking at the mo and though getting other people angles on this will help.
    My point was more 'why do you need consistency' than anything. The amount of actual details needed for loaning stuff out, or adding a new user are very small and as such if you're having problems getting consistency then my guess would be that you're asking too much of staff.

    Pointing people at any sort of complex form will simply annoy them - I know when I tried to introduce more fields on my web based helpdesk form, its use went down, as staff feel they don't have the time to faff around with such things. So now, the helpdesk has a subject and a body, like email. If pertinent details are missing from a request, I email them and ask for more detail.

  6. #5
    bodminman's Avatar
    Join Date
    Apr 2007
    Location
    Sunny Suffolk
    Posts
    1,210
    Thank Post
    791
    Thanked 232 Times in 123 Posts
    Blog Entries
    1
    Rep Power
    91
    Hi,

    I'm not asking to get a chapter of 'War & Peace' out of them but like you say just the real basics. For example, we'll ask for 'Firstname' and they would just add an initial and also they leave things out like whether they're fulltime or part time etc and we end up having to do the chasing. Alot of the issues are down to the heads secretary who is supposed to provide us with such info but despite several chats and demo's, she still fails to provide us with accurate essential info first time everytime. However for this example, if we had an electronic form, she could email this to the new employee, they could fill in their bits and return it, the secretary could then fill in the HR bits then email to us.

    For eg a new teacher is joining and they're name is joe bloggs and they will be joining the maths dept on a part time basis. The info we'd like get is: Name j bloggs / Maths / Fulltime.

  7. #6

    Join Date
    May 2008
    Location
    York
    Posts
    515
    Thank Post
    22
    Thanked 49 Times in 46 Posts
    Rep Power
    25
    Adobe LiveCycle ES2 is the tool we use has a 30 free trial so you can play

  8. Thanks to imiddleton25 from:

    bodminman (28th December 2010)

  9. #7

    localzuk's Avatar
    Join Date
    Dec 2006
    Location
    Minehead
    Posts
    18,529
    Thank Post
    527
    Thanked 2,648 Times in 2,049 Posts
    Blog Entries
    24
    Rep Power
    925
    With forms, you've got a few options. You could use Adobe Acrobat - PDF forms can be set up to be electronically filled in, or if you've got access to a sharepoint site, you could use that. Another option would be to use Joomla with something like this module - Joomla Forms, the best Form Generator and processor for Joomla 1.5.x.

    However, the details you are asking for should all be stored within your MIS system, so missing info should be easily retrievable from there. Do you have access to this?

    My fear is that if you introduce an electronic system, you will receive complaints from those having to use it as they will feel that it takes too much time. Without SMT supporting you 100%, people will instead turn to post it notes and mentioning it in the corridor, making it worse than it was before.

  10. #8

    SYNACK's Avatar
    Join Date
    Oct 2007
    Posts
    11,271
    Thank Post
    884
    Thanked 2,749 Times in 2,322 Posts
    Blog Entries
    11
    Rep Power
    785
    If you have MS Office have a look at Infopath, in later versions 2007 etc they can be made easily to gather information and do all sorts with it like send it on to another person, add it to a database or even enter it into a form higher up the chain.

    Office 2003 does have infopath but the later versions are much easier to make standalone and web based. They really come into their own if you have sharepoint because it opens up all sorts of options with regard to how you manage the data that you collect and automating as much of it as possible.

  11. #9

    GrumbleDook's Avatar
    Join Date
    Jul 2005
    Location
    Gosport, Hampshire
    Posts
    10,074
    Thank Post
    1,384
    Thanked 1,889 Times in 1,170 Posts
    Blog Entries
    19
    Rep Power
    614
    Infopath is indeed your friend ... especially if you tie it in with Sharepoint 2010.

  12. #10
    rh91uk's Avatar
    Join Date
    Sep 2008
    Location
    UK
    Posts
    877
    Thank Post
    137
    Thanked 132 Times in 114 Posts
    Rep Power
    36
    +1 everything to the helpdesk, having a unique ref# for everything makes things so much more effective.



SHARE:
+ Post New Thread

Similar Threads

  1. Last Day
    By apoth0r in forum General Chat
    Replies: 26
    Last Post: 21st October 2010, 11:11 PM
  2. Replies: 17
    Last Post: 25th November 2009, 12:32 AM
  3. My Last Day
    By richard in forum General Chat
    Replies: 2
    Last Post: 31st July 2006, 06:21 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •