How do you do....it? Thread, Using Outlook with a shared mailbox in Technical; I've been asked to make a shared mailbox on our Exchange 2003 system to allow admin staff to send emails ...
6th August 2010, 11:02 AM #1
Using Outlook with a shared mailbox
I've been asked to make a shared mailbox on our Exchange 2003 system to allow admin staff to send emails to teaching staff about telephone messages. They want it configured so they can send teachers an email with the sent copy saved in the shared mailbox and not their own sent folder.
I've made the shared mailbox and set the permissions but I can't see a way to get Outlook to save the sent email to the shared sent folder automatically.
IDG Tech News
6th August 2010, 11:43 AM #2
- Rep Power
You can change the Sent Items folder on a per account basis as follows:
Tools --> Account Settings --> Double-Click the desired account --> More Settings --> Folders Tab
From here can you change the Sent Items folder from the Outlook Default.
6th August 2010, 04:15 PM #3
Thanks but they only want to save in the shared mailbox for the odd email so I was hoping for a button or a dropdown they could click for just that email.
Originally Posted by rusty155
7th August 2010, 07:04 PM #4
Only thing I can think of is a rule that fires when mail has been sent that saves a copy in the Sent Items of the shared mailbox. No idea if this will work.
8th August 2010, 12:13 AM #5
Yes I've been thinking about using rules as well. I understand there is a third party app for Exchange server that would achieve what I want but I was hoping for a simple Outlook solution.
Originally Posted by ajbritton
8th August 2010, 07:32 PM #6
Setup a rule when a message has been sent using an account to move it, not 100% sure if you can but in theory you should be able to.
9th August 2010, 07:55 AM #7
outlook 2010 will do this by default. I have my personal mailbox and a shared one in outlook and it saves sent items in whatever mailbox depending on what From address I choose when composing / replying to emails. We use Exchange 2007 but this seems a new function of Outlook since I upgraded to 2010.
9th August 2010, 09:09 AM #8
Right thanks, I'll take a look at that.
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