What model router?
i have a sagem router which i got from sky, im now on virgin, the internet has been activated but the sky router won't work, how do i make it work with virgin? Virgin have told me it can be done but won't tell me how,
Please help thanks.
What model router?
Are you using Virgin media internet down the phone line?
Virgin usually operates on DSL (though they now have an ADSL service too).
If you're using a modem which runs straight in through coax, you'll need a DSL router.
If you're using it over the phone line, then it should be doable.
It can be done. I have seen it done with Netgear ones. They where flashed with a firmware for the router. I think if you google it you would find something.
The coax is Cable.
Telephone is (A)DSL
You just need to konw the VPC VPI and any username password the new ISP uses and change these settings iin the modem. Unless these settings are locked out like, then youll need to flash the firmware like FNGM says.
i have got into the modem and found the section to change the dns but that is it, does this mean i need to flash the firmware?
also i am getting it through the phone line.
Yes you will probably need to flash the firmware. In the router settings can you get the information of what model it is exactly? If it is the common Netgear DG834GT then you can flash it with the stock Netgear firmware for it or better still 3rd party firmware like DGTeam : DGTeam - The Custom DG834XX Series Router Firmware Web Site
The standard Sky firmware is very very heavily modified and contains very little in the way of user-changeable settings, and username and password are hard-coded to use Sky.
Last edited by theeldergeek; 6th April 2010 at 08:14 PM.
Just to clarify - you've moved to Virgin's ADSL service, and you're not in an area that has cable? (Eg you're keeping your BT phone line)
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