I know this has come up before but I'm lazy and I can't find it (search for help desk and you get over 2000 threads). But can anyone recomend an electronic teacher freiendly system for logging tasks preferable webbased. I've had a quick look at http://www.zoho.com/ and it looks quite good but would like personal recomendations... as I'm struggling to get an intray big enough for the paper system.
Your link goes to php database demo page???
Oops! try this one:
We use Cerberus. It is web based. We have an earlier version than the one they are touting now, but it does the job for me. Web link: http://www.cerberusweb.com
GLPI here! After writing something similar as a topic this works really well for auth off an IMAP server! Great if you use PHP MYSQL and want it available to the outside world! Liberium is a bit more of a pain to get working like that unless you only use the DB auth instead! Both are easy to setup though and I've used Liberium (until now) since 2002.
We currently use something from Ilient which includes an asset database too. Nice!
I will shortly be rolling out eSupport. Definately the best I've seen so far, though it does cost a bit of cash.
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