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How do you do....it? Thread, PHP based Helpdesk with IMAP or POP3 authentication? in Technical; I know there's One||Zero but that only does LDAP, PHP Helpdesk doesn't do IMAP or POP? Any ideas? Really anything ...
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    wesleyw's Avatar
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    PHP based Helpdesk with IMAP or POP3 authentication?

    I know there's One||Zero but that only does LDAP, PHP Helpdesk doesn't do IMAP or POP? Any ideas?

    Really anything that has the auth options of the MRBS system?


    Wes

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    Re: PHP based Helpdesk with IMAP or POP3 authentication?

    I'm playing with GLPI which can authenticate with POP/IMAP. As an added bonus it can also use OCS for it's inventory lists.

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    wesleyw's Avatar
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    Re: PHP based Helpdesk with IMAP or POP3 authentication?

    Cool I've tried that works very well! I've added locations though and the ticket creation doesn't give one it does allow you to select the exact piece of kit thats the problem but a location would have been easier? Have you added anything like this to GLPI?


    Wes

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    Re: PHP based Helpdesk with IMAP or POP3 authentication?

    Did you see my comparison chart wes?: http://www.edugeek.net/index.php?nam...&p=38825#38825

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    Irazmus's Avatar
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    Re: PHP based Helpdesk with IMAP or POP3 authentication?

    I've not added anything, I only started playing with it this morning and havn't really looked at the ticket side yet, I'm more interested in how it extends OCS.

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    Geoff's Avatar
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    Re: PHP based Helpdesk with IMAP or POP3 authentication?

    OCS will also link in with IRM.

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