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How do you do....it? Thread, One or Zero Helpdesk in Technical; Just trying to set this up to test and I'm having problems with the LDAP functionality? I think I've entered ...
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    wesleyw's Avatar
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    One or Zero Helpdesk

    Just trying to set this up to test and I'm having problems with the LDAP functionality? I think I've entered the details incorrectly or it may be the fact I'm running 2003 and it doesn't allow anonymous binding how woudl I get it to use the authentication on my email server (linux)? Samba etc..

    Warning: ldap_search() [function.ldap-search]: Search: Operations error in /usr/export/home/www/helpdesk/common/common.php on line 196

    Warning: ldap_get_entries(): supplied argument is not a valid ldap result resource in /usr/export/home/www/helpdesk/common/common.php on line 207

    Warning: require_once(common/style.php) [function.require-once]: failed to open stream: No such file or directory in /usr/export/home/www/helpdesk/common/common.php on line 213

    Fatal error: require_once() [function.require]: Failed opening required 'common/style.php' (include_path='.:/usr/pkg/lib/php') in /usr/export/home/www/helpdesk/common/common.php on line 213

    Wes

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    Re: One or Zero Helpdesk

    Have you tried something like LDAPExplorer to check you can browse the ldap database?

    I think you will have to supply a username/password combo though.

    Ben

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    wesleyw's Avatar
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    Re: One or Zero Helpdesk

    I'll check that out thanks Plexer!



    I'm also getting now I've pointed it to my linux box:

    Warning: require_once(common/style.php) [function.require-once]: failed to open stream: No such file or directory in /usr/export/home/www/helpdesk/common/common.php on line 188

    Fatal error: require_once() [function.require]: Failed opening required 'common/style.php' (include_path='.:/usr/pkg/lib/php') in /usr/export/home/www/helpdesk/common/common.php on line 188


    Wes

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    Re: One or Zero Helpdesk

    allow fopen().

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    wesleyw's Avatar
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    Re: One or Zero Helpdesk

    Sorry Geoff I'm being dense but how would I do that?


    Wes

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    Re: One or Zero Helpdesk


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    Re: One or Zero Helpdesk

    I never did get LDAP working with One||Zero. May try to sort it over the October break in the space 30 seconds that haven't been filled with 'urgent' jobs.

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    wesleyw's Avatar
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    Re: One or Zero Helpdesk

    It's not disabled? Strange, oh well I'll see if there's something else causing it.

    Wes

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    wesleyw's Avatar
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    Re: One or Zero Helpdesk

    Right sorted!

    These are the One Or Zero Website Settings
    The Website Settings area in the One Or Zero Control Panel updates this file. Please do not change these values.

    helpdesk_name = "QMGS Help Desk System "
    admin_email = "itservices@qmgs.walsall.sch.uk"
    pubpriv = "Private"
    on_off = "On"
    reason = "We'll be back online soon !"
    default_theme = "OneOrZero"
    default_language = "English"
    forum = "Off"
    forum_site = "http://"
    users_per = 20
    announcements_per = 5
    last_update_enable = "On"
    last_update_limit = 100
    show_all_log_to_client = "On"
    ratings = "On"
    time_tracking = "On"
    stats = "On"
    socket = "Off"
    kbase = "On"
    tattachments = "On"
    uattachments = "On"
    kattachments = "On"
    kpurge_level = "Always"
    whosonline = "On"
    ulist = "Users"
    username_fullname = "Username"
    loggeddateoverride = "On"
    pager = "On"
    pager_rank_low = 3
    enable_task_feedback = "On"
    password_retrieval = "On"
    user_account_registration = "Approval"
    immediate_activation_access = "Viewer"
    profile_editing = "On"
    show_update_log_in_task = "Off"
    allow_supporterannouncementedit = "Off"
    smtp = "Off"
    sendmail_path = "/usr/sbin/sendmail/"
    MDpath = ""
    Pearpath = ""
    path = ""
    hdMail = ""
    pageMe = "On"
    pageAll = "On"
    pageAdmin = "On"
    sendReceipt = "On"
    input = "stream"
    autoFill = "On"
    noThreads = "On"
    checkLists = "On"
    listNames = ""
    popHost = ""
    popPort = ""
    popUser = ""
    popPass = ""
    auth_method = "AD"
    ldap_host = "<IP Address not DNS name of DC server>"
    ldap_domain = "<full domain name yourdomain.internal>"
    ldap_binddn = "<administrator username or any user really fully qualified though e.g. administrator@yourdomain.internal>"
    ldap_bindpwd = "<that users password>"
    ldap_rootdn = "DC=yourdomain,DC=internal"
    ldap_searchattr = "sAMAccountName"
    ldap_fname = "givenname"
    ldap_lname = "sn"
    ldap_uname = "samaccountname"
    ldap_email_add = "mail"
    ldap_office = "physicaldeliveryofficename"
    ldap_phone = "telephonenumber"
    ldap_context = "sAMAccountName"

    The rest should then work fine!

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