Promethean KB

[drjturner]

Hi

Just to let you know that last week we went live with the knowledgebase. We are populating it all the time. So if anyone has any questions about the product, here is the link.

http://portal.knowledgebase.net/?cid...ja4dp5CcwW8HdL

[CyberNerd]

where are those linux drivers.
About 6month ago they were 'in progress' but with no release date.
any news ?

[tarquel]

And the USB drivers that dont need manually installing(i.e. manually having to tell windows to use the right one) would be nice too via msi

Any progress on that? it has been a fair few years hehe

Nath

[drjturner]

Hi

Finding out about the Linux drivers, The driver is with microsoft as we speak so any day soon.

Should be certified 2k, XP, Vista and 64bit variants

[Geoff]

Please don't do anything 'wierd' with the Linux drivers either. As well as tarballs, RPM and Deb repo's need to be avaible so the various distro's package mangement tools are able to keep it up to date with minimal user intervention.

Also (and I know I'm going to get flamed) what about open sourcing your driver and getting it in the OfficialLinux kernel. That way you don't need to worry so much about maintaining it.

[plexer]

How about getting some more and helpfull customer service staff. See my blog for rants about promethean I feel we've been severly let down by you this summer.

Ben

[drjturner]

Hi Ben

I have sent you a pm asking for more details. I am getting our Corporate Support manager to investigate what has happened.

[CyberNerd]

Also (and I know I'm going to get flamed) what about open sourcing your driver and getting it in the OfficialLinux kernel. That way you don't need to worry so much about maintaining it.

nah - Allowing the OSS community to improve and maintain all their work would make sense, they'd never go for it, esp while in negotiations with MS for WHQL

[Geoff]

I was expecting the 'we have 3rd party licensed technology in our driver' response actually. As it is, I'm just being ignored.

[drjturner]

Geoff

I am still awaiting the reply from the development dept, so sorry if you thought you were being ignored. They are busy finalising AS2.5 for Mac, which is looking very nice.

[Ric_]

@Geoff: Perhaps they are taking time to consider it, rather than ignoring you

[Geoff]

I am still awaiting the reply from the development dept, so sorry if you thought you were being ignored.

Ok. But I would of thought it would be more the legal departments area.

[drjturner]

Hold on, hold on

I have not heard back yet on eta of when the driver will be with us so it is not at the legality stage at the moment.

Please be patient and I should get back to you tomorrow with hopefully all the answers to your questions.

Best Regards

Dan

[Geoff]

Sorry, we run on Internet time round here.

[webman]

Surely not the "Internet Time", Geoff? 8)