Promethean KB

drjturner · 11-09-2006, 02:05 PM

Hi

Just to let you know that last week we went live with the knowledgebase. We are populating it all the time. So if anyone has any questions about the product, here is the link.

http://portal.knowledgebase.net/?cid...ja4dp5CcwW8HdL

CyberNerd · 11-09-2006, 02:08 PM

where are those linux drivers.
About 6month ago they were 'in progress' but with no release date.
any news ?

tarquel · 11-09-2006, 03:07 PM

And the USB drivers that dont need manually installing(i.e. manually having to tell windows to use the right one) would be nice too via msi

Any progress on that? it has been a fair few years hehe

Nath

drjturner · 11-09-2006, 03:14 PM

Hi

Finding out about the Linux drivers, The driver is with microsoft as we speak so any day soon.

Should be certified 2k, XP, Vista and 64bit variants

Geoff · 11-09-2006, 03:19 PM

Please don't do anything 'wierd' with the Linux drivers either. As well as tarballs, RPM and Deb repo's need to be avaible so the various distro's package mangement tools are able to keep it up to date with minimal user intervention.

Also (and I know I'm going to get flamed) what about open sourcing your driver and getting it in the OfficialLinux kernel. That way you don't need to worry so much about maintaining it.

plexer · 11-09-2006, 03:36 PM

How about getting some more and helpfull customer service staff. See my blog for rants about promethean I feel we've been severly let down by you this summer.

Ben

drjturner · 11-09-2006, 04:09 PM

Hi Ben

I have sent you a pm asking for more details. I am getting our Corporate Support manager to investigate what has happened.

CyberNerd · 11-09-2006, 04:49 PM

Quote:

Also (and I know I'm going to get flamed) what about open sourcing your driver and getting it in the OfficialLinux kernel. That way you don't need to worry so much about maintaining it.

nah - Allowing the OSS community to improve and maintain all their work would make sense, they'd never go for it, esp while in negotiations with MS for WHQL

Geoff · 11-09-2006, 04:59 PM

I was expecting the 'we have 3rd party licensed technology in our driver' response actually. As it is, I'm just being ignored.

drjturner · 11-09-2006, 05:12 PM

Geoff

I am still awaiting the reply from the development dept, so sorry if you thought you were being ignored. They are busy finalising AS2.5 for Mac, which is looking very nice.

Ric_ · 11-09-2006, 05:14 PM

@Geoff: Perhaps they are taking time to consider it, rather than ignoring you

Geoff · 11-09-2006, 05:16 PM

Quote:

I am still awaiting the reply from the development dept, so sorry if you thought you were being ignored.

Ok. But I would of thought it would be more the legal departments area.

drjturner · 11-09-2006, 06:06 PM

Hold on, hold on

I have not heard back yet on eta of when the driver will be with us so it is not at the legality stage at the moment.

Please be patient and I should get back to you tomorrow with hopefully all the answers to your questions.

Best Regards

Dan

Geoff · 11-09-2006, 06:44 PM

Sorry, we run on Internet time round here.

webman · 11-09-2006, 08:09 PM

Surely not the "Internet Time", Geoff? 8)

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11-09-2006, 03:07 PM	#3 (permalink)
tarquel Join Date: Jun 2005 Location: Powys, Mid-Wales, UK Posts: 1,615 Thanks: 0 Thanked 2 Times in 2 Posts Rep Power: 10	Re: Promethean KB And the USB drivers that dont need manually installing(i.e. manually having to tell windows to use the right one) would be nice too via msi Any progress on that? it has been a fair few years hehe Nath

11-09-2006, 03:14 PM	#4 (permalink)
drjturner Join Date: Jul 2005 Location: Blackburn, Lancashire Posts: 123 Thanks: 0 Thanked 0 Times in 0 Posts Rep Power: 0	Re: Promethean KB Hi Finding out about the Linux drivers, The driver is with microsoft as we speak so any day soon. Should be certified 2k, XP, Vista and 64bit variants

11-09-2006, 03:19 PM	#5 (permalink)
Geoff Join Date: Jun 2005 Location: Fylde, Lancs, UK. Posts: 9,524 Thanks: 40 Thanked 168 Times in 153 Posts Blog Entries: 1 Rep Power: 56	Re: Promethean KB Please don't do anything 'wierd' with the Linux drivers either. As well as tarballs, RPM and Deb repo's need to be avaible so the various distro's package mangement tools are able to keep it up to date with minimal user intervention. Also (and I know I'm going to get flamed) what about open sourcing your driver and getting it in the OfficialLinux kernel. That way you don't need to worry so much about maintaining it.

11-09-2006, 03:36 PM	#6 (permalink)
plexer Join Date: Dec 2005 Location: Norfolk Posts: 3,577 Thanks: 12 Thanked 50 Times in 50 Posts Rep Power: 21	Re: Promethean KB How about getting some more and helpfull customer service staff. See my blog for rants about promethean I feel we've been severly let down by you this summer. Ben

		EduGeek.net Forums > Technical > How do you do....it?
Promethean KB

11-09-2006, 04:09 PM	#7 (permalink)
drjturner Join Date: Jul 2005 Location: Blackburn, Lancashire Posts: 123 Thanks: 0 Thanked 0 Times in 0 Posts Rep Power: 0	Re: Promethean KB Hi Ben I have sent you a pm asking for more details. I am getting our Corporate Support manager to investigate what has happened.

11-09-2006, 04:59 PM	#9 (permalink)
Geoff Join Date: Jun 2005 Location: Fylde, Lancs, UK. Posts: 9,524 Thanks: 40 Thanked 168 Times in 153 Posts Blog Entries: 1 Rep Power: 56	Re: Promethean KB I was expecting the 'we have 3rd party licensed technology in our driver' response actually. As it is, I'm just being ignored.

11-09-2006, 05:12 PM	#10 (permalink)
drjturner Join Date: Jul 2005 Location: Blackburn, Lancashire Posts: 123 Thanks: 0 Thanked 0 Times in 0 Posts Rep Power: 0	Re: Promethean KB Geoff I am still awaiting the reply from the development dept, so sorry if you thought you were being ignored. They are busy finalising AS2.5 for Mac, which is looking very nice.

11-09-2006, 05:14 PM	#11 (permalink)
Ric_ Join Date: Jun 2005 Location: Lancashire Posts: 5,184 Thanks: 22 Thanked 97 Times in 85 Posts Rep Power: 33	Re: Promethean KB @Geoff: Perhaps they are taking time to consider it, rather than ignoring you

11-09-2006, 06:06 PM	#13 (permalink)
drjturner Join Date: Jul 2005 Location: Blackburn, Lancashire Posts: 123 Thanks: 0 Thanked 0 Times in 0 Posts Rep Power: 0	Re: Promethean KB Hold on, hold on I have not heard back yet on eta of when the driver will be with us so it is not at the legality stage at the moment. Please be patient and I should get back to you tomorrow with hopefully all the answers to your questions. Best Regards Dan

11-09-2006, 06:44 PM	#14 (permalink)
Geoff Join Date: Jun 2005 Location: Fylde, Lancs, UK. Posts: 9,524 Thanks: 40 Thanked 168 Times in 153 Posts Blog Entries: 1 Rep Power: 56	Re: Promethean KB Sorry, we run on Internet time round here.

11-09-2006, 08:09 PM	#15 (permalink)
webman Join Date: Nov 2005 Location: Bishop Auckland, County Durham Posts: 5,271 Thanks: 73 Thanked 43 Times in 39 Posts Rep Power: 25	Re: Promethean KB Surely not *the* "Internet Time", Geoff? 8)

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