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How do you do....it? Thread, Helpdesk Call Monitor or something alike in Technical; :'( If only i could change to MLH...
  1. #16

    EduTech's Avatar
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    :'( If only i could change to MLH

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  3. #17
    budgester's Avatar
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    IRM has an alert page, that does exactly what you want.

    So I would suggest having a look at the code there and seeing if you can port it as a module to GLPI.

    Failing that GLPI is Open Source, you could always contribute back.

  4. #18

    plexer's Avatar
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    Just to update everyone on this I have received the beta of this from Oz for MLH and it's working great.

    I presume it will be in the next release which he is currently wrapping up.

    Ben

  5. #19
    Edu-IT's Avatar
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    Quote Originally Posted by plexer View Post
    Just to update everyone on this I have received the beta of this from Oz for MLH and it's working great.

    I presume it will be in the next release which he is currently wrapping up.

    Ben
    Are you able to share any screenshots or is there an NDA agreement in place?

  6. #20

    plexer's Avatar
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    Ok lets see if this works and if I can manage not to double post.

    Screen shot of call monitor.
    Attached Images Attached Images

  7. #21
    ICTNUT's Avatar
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    Quote Originally Posted by plexer View Post
    Just to update everyone on this I have received the beta of this from Oz for MLH and it's working great.

    I presume it will be in the next release which he is currently wrapping up.

    Ben
    Yes indeed it is. We are planning the release for this coming Monday.

    attached is a slightly more indepth screen shot.

    There is an auto 60 second refresh and the montior can be filtered to view open, in progress or on hold requests, perfect for having on a monitor or displayed via projector on a wall.
    Attached Images Attached Images
    Last edited by ICTNUT; 5th June 2009 at 01:32 PM.

  8. #22
    Edu-IT's Avatar
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    I see the latest version has been released. I can't see any information about this though, am I looking in the wrong place?

  9. #23
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    All the info is here: Version 1.0.1006 Released

    With the news release here: http://www.opsoftware.net/forum/index.php?topic=365.0
    Last edited by ICTNUT; 8th June 2009 at 07:22 AM. Reason: Add news url

  10. #24
    Edu-IT's Avatar
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    Is the asset manager coming anytime soon?

  11. #25
    ICTNUT's Avatar
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    Quote Originally Posted by Edu-IT View Post
    Is the asset manager coming anytime soon?
    The BETA testers start testing this week with a view to having the Asset Manager out by end of August / start of September 09

  12. #26
    Edu-IT's Avatar
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    Thanks Ozan! Did you get my email a week or so ago?

  13. #27
    ICTNUT's Avatar
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    Quote Originally Posted by Edu-IT View Post
    Thanks Ozan! Did you get my email a week or so ago?
    Have not seen one, do you want to email me again

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