How do you do....it? Thread, What software do you use to make your jobs easier? in Technical; As some of you may know, I am trying to battle my workload. I have some money to spend to ...
2nd April 2009, 03:34 AM #1
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What software do you use to make your jobs easier?
As some of you may know, I am trying to battle my workload. I have some money to spend to help, and I am very curious as to what software you use to help preform various tasks.
For example, what do you use to help manage network users, Helpdesk software, inventory management, anything.In an earlier post I was given a heads up on software that I had never heard of. I am thinking that this software will serve a great purpose.
Thanks for your help!
2nd April 2009, 08:51 AM #2
I posted a script a few weeks ago and it took a full inventory of the network. Saved me bags of time. Ghost console saves us from visiting every machine to start ghosting. Diskeeper so defrags are not done manually. VNC so I don't have to physically go to a machine to work on it.
2nd April 2009, 08:56 AM #3
There is plenty of great paid software out there but there's also as much, if not more, that doesn't cost much or anything. I think you're approaching the problem wrong: instead of trying to find something that might help, what is it that you spend lots of your time on where software might help you take shortcuts? Is there anything you feel you waste a lot of time with, and what do you want to be able to do more efficiently?
2nd April 2009, 09:50 AM #4
Get some helpdesk software, it's an invaluable tool to help you manage you workload.
I can recommend myLittleHelpdesk (Written and developed by a member on here, can't remember who thou!)
On-demand Help desk, Customer Support & Service SaaS from OP Software - My Little Helpdesk
(Mind you I have just noticed the cost has risen a bit)
2nd April 2009, 09:52 AM #5
ICTNUT develops it and price rises with anything are unfortunately inevitable.
There's so much work going into this project and the asset management side of the development as well.
Ozan himself has put thousands of pounds into it.
2nd April 2009, 10:16 AM #6
I can strongly recommend The Dude and Spotlight on Windows - both are free, and help us greatly with network monitoring/alerting and server status monitoring/alerting.
2nd April 2009, 10:20 AM #7
I've mentioned it before
i know i have mentioned it before, but i wouldn't be without cleanslate, or some other 'freezing' type software, it just stops all the desktop problems, and you can then move your time to researching the next 'offerings' from microsh@ft etc
2nd April 2009, 10:43 AM #8
Thanks to pete from:
Heebeejeebee (2nd April 2009)
2nd April 2009, 11:00 AM #9
Brilliant! When is the last user going to be available?
Originally Posted by pete
2nd April 2009, 02:12 PM #10
Er....dunno? You may be confusing the title of the forum post on arstechnica with the assumption that I'm that poster. I'm not - I just saw it there a while ago.
Originally Posted by Heebeejeebee
2nd April 2009, 07:54 PM #11
Err - Yeah. Oopps.
Originally Posted by pete
I think it was this bit that made me assume that.
A big fat script inventory application I've been writting
3rd April 2009, 03:29 PM #12
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Web Help Desk
If you're looking for helpdesk software, I'd recommend you take a look at Web Help Desk. It really is excellent software and there is a free edition which allows one Tech user to use the software. There are paid for licence options too if you need more Techs, but the prices are very reasonable.
You can check it out here: Unipress Software - Help Desk Software by Web Help Desk
The site also has another product called LANrev which can tie in with Web Help Desk and allows you to automate the management of Macs and PCs... worth a look!
3rd April 2009, 03:50 PM #13
Purgos - remote control and software installs exe and msi. Not got ghost and no time to get my head round fog or ping - purgos is ideal for me.
3rd April 2009, 05:03 PM #14
Spiceworks is invaluable to me.
Covers Helpdesk, Inventory, proactive management by flagging up errors from AV, windows logs etc, tells you when printers are about to run out of toner, that kind of thing. Couldn't be without it.
Networking mapping will be in a near release.
Oh and its free
3rd April 2009, 05:04 PM #15
Oh and FOG is a cracking deployment tool (also free!)
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