Perhaps something like this assuming you have access to your local firewall:
Geek to Live: Tech support with UltraVNC SingleClick
Livemesh also offers remote desktop aswell.
Had a play with the demo of logmein rescue and its great. But its pretty expensive. Is there an alternative I can use thats cheaper (or free)?
Anyone used teamviewer?
Xp has remote assist built in but not had a play with it *yet*, if you only want it for remoting that would be soemthing to try (and its already installed on your xp machines)
Crossloop? i use it to fix my brothers and dad PC.
Im thinking of something I can use for when I go away, so that I can still help out my existing customer base (although the time difference might be prohibitive)
So nothing that requires messing with firewalls etc..
We have just brought teamviewer, and find it to be pretty reliable, and certainly the cheapest of any we looked at. It also comes with a server version that can be installed as a service which is useful.
There is a free version availible for personal use so download it and give it a go.
If you use the lifehacker vnc link mentioned you actually initiate the call from the client side - firewalls should cope with that fine.
The problem will be unless you're vpn'd or the users have port forwarding for VNC [whichever flavour you use], RA on Windows is a bit hit and miss too, have had great success with modem users, again with routers no port forwarding makes it very difficult.
Hamachi / Wippien & RA/VNC is a good route to go.
Also, you could consider testing ZohoAssist/ZohoMeeting but I found this to be a bit slow across the net.
I use Crossloop for various family members. Easy to install and use. And free.
Last edited by LeMarchand; 18th March 2009 at 12:53 PM. Reason: It's free, too.
I've used Teamviewer before and that was fine for me
I use TeamViewer quite a lot for personal use and I would highly recommend it!
I assume you are asking because the free version of logmein is unsuitable?
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