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How do you do....it? Thread, Helpdesks in Technical; Originally Posted by Geoff Branded DDR2 is not cheap. 1GB Crucial PC2-4200 ECC Registered DDR 2 Not as cheap as ...
  1. #16

    Norphy's Avatar
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    Re: Helpdesks

    Quote Originally Posted by Geoff
    Branded DDR2 is not cheap.
    1GB Crucial PC2-4200 ECC Registered DDR 2

    Not as cheap as regular stuff admittedly and not the fastest stuff in the world either. However £80 ain't that much and it should work in any DDR2 loving server. If you don't like Crucial, Probrand do a Kingston equivlient for £73.

    Of course once you start going to 2GB modules, then you're talking telephone numbers :P

  2. #17

    Geoff's Avatar
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    Re: Helpdesks

    Nah ah. Can't do that. Dell server still under support. I have to buy Dell branded memory from Dell otherwise I invalidate said support.

  3. #18

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    Re: Helpdesks

    They cannot legally hold you to that, its like the "You bought a new MK5 Golf from SKF in Manchester and you must let us service it or else your warranty is stuffed" you are now not forced to get it serviced by the Main Dealer, it has to be traceable to show it was fully serviced to the manufacturer's specs etc. so using Crucial RAM is fine. Also, you can remove it when the Dell tech comes to fix it, and if they say its decreased, you took it from its brother server and returned it as you were testing

  4. #19

    Sylv3r's Avatar
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    Re: Helpdesks

    We have just setup www.kayako.com up to now it seems very promising. Just gotta try and persuade the staff to start using it.

  5. #20

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    Re: Helpdesks

    Quote Originally Posted by Sylv3r
    We have just setup www.kayako.com, up to now it seems very promising. Just gotta try and persuade the staff to start using it.
    Remove the comma from the URL or the link won't work.

    BTW Kayako has come up on a number of security sites.

  6. #21

    plexer's Avatar
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    Re: Helpdesks

    I just bought some compatible branded memory to upgrade one of my HP servers and it doesn't affect my warranty.

    Ben

  7. #22

    Sylv3r's Avatar
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    Re: Helpdesks

    Quote Originally Posted by NetworkGeezer
    Quote Originally Posted by Sylv3r
    We have just setup www.kayako.com, up to now it seems very promising. Just gotta try and persuade the staff to start using it.
    Remove the comma from the URL or the link won't work.

    BTW Kayako has come up on a number of security sites.
    Comma has been removed, thanks for the heads up re: Kayako. I'll see if I can find anything.

  8. #23

    Gatt's Avatar
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    Re: Helpdesks

    Trying to set One||Zero up, but getting lost with Task Groups and Task Categories..

    Can someone show me how they've set theirs up?

  9. #24

    Ric_'s Avatar
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    Re: Helpdesks

    I have groups for Software, Hardware and Network. My categories are then Curriculum, Admin, NEDAP and Requests.

    The only reason for having the categories is for reporting (as far as I can see).

  10. #25

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    Re: Helpdesks

    Is it possible to download one||zero without paying to become a member? The site seems to say yes but then doesn't offer a simple explaination how...

    Anyone able to help?



    Andy

  11. #26
    Irazmus's Avatar
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    Re: Helpdesks

    All versions except the latest release can be downloaded from SourceForge http://www.sourceforge.net/projects/oneorzero

  12. #27

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    Re: Helpdesks

    Ah yes - I see it now! I've been there three times already!!!

    Cheers,

    Andy


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