How do you do....it? Thread, Make a case for more staff in Technical; We purchased a new "Helpdesk" package and log everything on it ,we then started producing stats from it, we also ...
25th September 2008, 08:13 AM #16
- Rep Power
We purchased a new "Helpdesk" package and log everything on it ,we then started producing stats from it, we also let the stupid little jobs pile up. We were soon appreciated a bit more and it eventualy stopped the stupid jobs coming in. Work your contracted hours only and go out for your lunch break, I go and sit in my car and have my sandwiches, mobile switched off. They soon get the point.
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