How do you do....it? Thread, Log Parental Contact in Technical; SMT have decided they want a ticketing system for logging phone calls from parents - reception takes the call, logs ...
4th February 2013, 01:17 PM #1
Log Parental Contact
SMT have decided they want a ticketing system for logging phone calls from parents - reception takes the call, logs it and assigns it to a staff member, who can then update it when they have resolved the matter. All searchable and managed by staff/SMT to keep a log off.
Anyone know any software that can do that?
4th February 2013, 01:29 PM #2
PARS will allow you to log contact against a student, although it'll not the cheapest ticket solution because it does a lot more than just that.
TASC Software Solutions Ltd
4th February 2013, 01:58 PM #3
What MIS are you using is there not a feature built within it for that, which you could utilise?
4th February 2013, 01:59 PM #4
SIMs, and not one that seems to be that useful tbh.
4th February 2013, 02:40 PM #5
I thought SIMS had a communication function for things like that.....
4th February 2013, 02:40 PM #6
It does, but it isn't that intuitive.
4th February 2013, 02:44 PM #7
Does it need to be hosted on site or can it be web based?
4th February 2013, 02:46 PM #8
By TheCrust in forum How do you do....it?
Last Post: 16th March 2011, 12:03 PM
By andyturpie in forum How do you do....it?
Last Post: 16th February 2011, 09:42 AM
By pete in forum MIS Systems
Last Post: 13th November 2010, 02:44 PM
By localzuk in forum MIS Systems
Last Post: 30th January 2010, 12:03 PM
By eastofsmeg in forum Wireless Networks
Last Post: 27th January 2010, 03:04 PM
Users Browsing this Thread
There are currently 1 users browsing this thread. (0 members and 1 guests)