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How do you do....it? Thread, Spiceworks and SSO in Technical; Hi I'm trying to find a helpdesk. I've looked at spiceworks but it doesn't quite do sso without a lot ...
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    free780's Avatar
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    Spiceworks and SSO

    Hi
    I'm trying to find a helpdesk. I've looked at spiceworks but it doesn't quite do sso without a lot of fiddling and is not supported. Does anyone know of a free (hopefully) helpdesk that supports sso?

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    kernewek-sam's Avatar
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    we use Critical Error: DataProvider

    Edit: Appears to be a problem with their website at the moment.
    Last edited by kernewek-sam; 8th September 2012 at 11:28 AM.

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    RichCowell's Avatar
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    I've been using Home - Liberum Help Desk as mentioned above for several years now, and it's a pretty good, free, helpdesk...

    I've been looking at Spiceworks over the last few days too though, as it does a LOT more than Liberum... I've read a few things about getting SSO to work, so going to look into it more before giving up... Fingers crossed!!

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    sonofsanta's Avatar
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    Reportedly Spiceworks is getting SSO in version 6.2 i.e. the next release. $techie wot does Spiceworks says it is always their most commonly requested feature.

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    FN-GM's Avatar
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    Will Liberum allow you do delegate rights to tickets? For example, the people in Repro can only see there own tickets and not IT?

    Thanks

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    RichCowell's Avatar
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    You can set categories to assign to specific users, but I think all admins can see everyone else's tickets... We only use it for IT, so it's never been a problem...

    (I seem to have broken Spiceworks since trying the SSO instructions, so hoping that new update isn't too far off lol)

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