does HAP+ have issues with non-alphanumeric characters in folder names? My test student had a folder called "Yr10+11" and HAP+ would happily let her access all other folders in her home directory but not this folder. Clicking on the folder you get
"404 - File or directory not found. The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable."
I took the + sign out and it then worked.