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  1. #1
    robk's Avatar
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    HAP 7.9 seems to be working but logging multiple 500 errors

    We have HAP 7.9 running for remote file access, which seems to be working we for the end user, but we are getting strings of Error 500 messages logged in the IIS logs.

    Any ideas as to how to diagnose what is the cause of this.

    The server is running with HTTPS enabled etc, on Windows 2008 R2 Standard edition, .Net 4 and IIS 7.5.

    The path with the 500 errors appears to be /hap/api/js

    Regards

    Robk

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    nickbro's Avatar
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    Hmm odd. What happens when you visit /hap/api/js

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    robk's Avatar
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    Gives an error page. Should hap/api/js physically exist? Will copy paste error when back on a pc.

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    In the browser, it doesn't exist physically, but should in the code

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    robk's Avatar
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    Ok if I navigate to /hap/api/js I get the following

    Server Error in '/HAP' Application.
    --------------------------------------------------------------------------------

    Object reference not set to an instance of an object.
    Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

    Exception Details: System.NullReferenceException: Object reference not set to an instance of an object.

    Source Error:

    An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

    Stack Trace:


    [NullReferenceException: Object reference not set to an instance of an object.]
    HAP.Web.Configuration.hapConfig.get_Local() +153
    HAP.Web.API.JS.get__locals() +154
    HAP.Web.API.JS.ProcessRequest(HttpContext context) +524
    System.Web.CallHandlerExecutionStep.System.Web.Htt pApplication.IExecutionStep.Execute() +624
    System.Web.HttpApplication.ExecuteStep(IExecutionS tep step, Boolean& completedSynchronously) +269



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    Ok can you add
    Code:
    local="en-GB"
    to your hapconfig.xml file (2nd line)

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    robk's Avatar
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    Thanks Nick, Just added that and our event log looks much happier! Will keep an eye open for any reoccurance.

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