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Home Access Plus+ Thread, HAP+ 7.x Setup Issues in Projects:; Hi All, I have recently installed HAP and have run into the following issue.Upon browsing the the setup screen we ...
  1. #1
    cschmid's Avatar
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    HAP+ 7.x Setup Issues

    Hi All,
    I have recently installed HAP and have run into the following issue.Upon browsing the the setup screen we are precented with a red cross next to IIS7 intergrated pipline and services activated....( see attachment )
    any suggestions on how to get pass this.
    Also we are unable to browes our AD, only presented with a search box with a blue bar at the top??

    I have also tried:
    servername/HAP/api/setup/getadtree

    But then get this in return:

    Line 209: <standardEndpoints>
    Line 210: <webHttpEndpoint>
    Line 211: <standardEndpoint name="" helpEnabled="true" automaticFormatSelectionEnabled="true" faultExceptionEnabled="true">
    Line 212: <security mode="Transport"/>
    Line 213: </standardEndpoint


    Thanks in advance.
    Attached Thumbnails Attached Thumbnails HAP+ 7.x Setup Issues-hap-.png  

  2. #2
    nickbro's Avatar
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    Please see Services Activated red cross

    Also are you using HTTP or HTTPS

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    cschmid's Avatar
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    I'm using HTTP, I will try SSL

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    Quote Originally Posted by nickbro View Post
    Please see Services Activated red cross

    Also are you using HTTP or HTTPS
    I have followed the suggestion in the mentioned post, services are now activated, but I still can not get to browse AD?
    Whenever I try to save the settings I get " Internal server Error" dialogue box show up.

    Anyone have any ideas?

    Thanks

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    Can you try some of the steps in HAP+ JSON Debugging

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    cschmid's Avatar
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    Quote Originally Posted by nickbro View Post
    Can you try some of the steps in HAP+ JSON Debugging
    Nickbro, here is the output:



    200 OK
    78ms
    POST http://servername/HAP/api/setup/GetADTree

    XML Parsing Error: no element found Location: moz-nullprincipal:{15587048-b20f-428a-ad09-e98b921e642a} Line Number 1, Column 1:

    ^

    Hope this helps??!!

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    cschmid's Avatar
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    Hi all,
    as well as the above issue, i also get a a dialogue box with "internal server error" whenever I try to make a change on the Homepage Tab?!
    HAP+ 7.x Setup Issues-screen-shot-2011-12-26-4.19.10-pm.png

    Any ideas???

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    nickbro's Avatar
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    Do you have green ticks in the Checks Section?

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    cschmid's Avatar
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    nickbro;
    yes I have green ticks in the checks section ( when browsing via https)
    I would really like to get this up and running before Term 1 2012, so that we can give this access to staff and students....thanks for your help so far

    # the browsing AD issue seems to have resolved itself...so far! ( will wait and see if it returns)
    Last edited by cschmid; 30th December 2011 at 03:23 AM.

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    nickbro's Avatar
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    Can you do some HAP+ JSON Debugging

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    Quote Originally Posted by nickbro View Post
    Can you do some HAP+ JSON Debugging
    OUTPUT below:

    <Fault xmlns="http://schemas.microsoft.com/ws/2005/05/envelope/none">
    <Code>
    <Value>Receiver</Value>
    <Subcode>
    <Value xmlns:a="http://schemas.microsoft.com/net/2005/12/windowscommunicationfoundation/dispatcher">a:InternalServiceFault</Value>
    </Subcode>
    </Code>
    <Reason>
    <Text xml:lang="en-AU">Sequence contains more than one matching element</Text>
    </Reason>
    <Detail>
    <ExceptionDetail xmlns="http://schemas.datacontract.org/2004/07/System.ServiceModel" xmlns:i="http://www.w3.org/2001/XMLSchema-instance">
    <HelpLink i:nil="true"></HelpLink>
    <InnerException i:nil="true"></InnerException>
    <Message>Sequence contains more than one matching element</Message>
    <StackTrace> at System.Linq.Enumerable.Single[TSource](IEnumerable`1 source, Func`2 predicate) at HAP.Web.API.setup.UpdateLink(String group, String origname, String name, String desc, String icon, String url, String target, String showto) at SyncInvokeUpdateLink(Object , Object[] , Object[] ) at System.ServiceModel.Dispatcher.SyncMethodInvoker.I nvoke(Object instance, Object[] inputs, Object[]&amp; outputs) at System.ServiceModel.Dispatcher.DispatchOperationRu ntime.InvokeBegin(MessageRpc&amp; rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRu ntime.ProcessMessage5(MessageRpc&amp; rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRu ntime.ProcessMessage31(MessageRpc&amp; rpc) at System.ServiceModel.Dispatcher.MessageRpc.Process( Boolean isOperationContextSet)</StackTrace>
    <Type>System.InvalidOperationException</Type>
    </ExceptionDetail>
    </Detail>
    </Fault>

    thanks

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    Looks like you've added a link with exactly the same name as one that already exists. HAP+ doesn't really like this. You will need to go into the hapconfig.xml file and delete the offending link(s). Open ~/app_data/hapconfig.xml in notepad or something like it, find the link that is causing issue and correct it

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    cschmid's Avatar
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    nickbro, sorry you have lost me now ,
    Looks like you've added a link with exactly the same name as one that already exists
    A link to what? haven't been able to add/change links on the homepage as it errors out with "internal server error"??
    I'll take a look at the hapconfig file when i get a chance.

    Thanks

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    nickbro's Avatar
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    Paste the homepage section of the hapconfig.xml file, I'll take a look then

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    cschmid's Avatar
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    Homepage section below:

    <Homepage>
    <Links>
    <Group name="Resources" showto="All" subtitle="">
    <Link name="My School Files" showto="Inherit" description="Access your School My Files" url="~/mycomputer.aspx" icon="~/images/icons/net.png" target="" />
    <Link name="Remote Apps" showto="Inherit" description="Run School Applications at Home via School" url="/rdweb/" icon="~/images/icons/remotedesktop.png" target="" />
    <Link name="Access My Emails" showto="Domain Admins, CHS Teaching Staff, CHS Non-Teach Staff" description="Access Student Mail" url="https://schoolmail.crickhowell-hs.powys.sch.uk/webmail/" icon="~/images/icons/email.png" target="" />
    <Link name="Access My Emails" showto="CHS Students" description="Access Outlook Web App" url="https://schoolmail.crickhowell-hs.powys.sch.uk/owa/" icon="~/images/icons/email.png" target="" />
    </Group>
    <Group name="Management" showto="CHS Teaching Staff, CHS Non-Teach Staff, Domain Admins" subtitle="">
    <Link name="Help Desk" showto="Inherit" description="Log/View a Support Ticket" url="~/helpdesk/" icon="~/images/icons/helpdesk.png" target="" />
    <Link name="Booking System" showto="Inherit" description="Book an IT Resource" url="~/bookingsystem/" icon="~/images/icons/bookingsystem.png" target="" />
    <Link name="Logon Tracker" showto="Domain Admins" description="View the Logon History" url="~/tracker/" icon="~/images/icons/tracker.png" target="" />
    <Link name="HAP+ Config" showto="Domain Admins" description="Home Access Plus+ Config" url="~/setup.aspx" icon="~/images/icons/setup.png" target="" />
    </Group>
    </Links>
    <Tabs>
    <tab name="Me" showto="All" type="Me" allowupdateto="Domain Admins" showspace="True" />
    <tab name="Password" showto="All" type="Password" />
    <tab name="Bookings" showto="CHS Teaching Staff, CHS Non-Teach Staff, Domain Admins" type="Bookings" />
    <tab name="Tickets" showto="CHS Teaching Staff, CHS Non-Teach Staff, Domain Admins" type="Tickets" />
    </Tabs>
    <AnnouncementBox showto="All" enableeditto="Domain Admins" />
    </Homepage>


    OK, I think I see what you mean, there are two "access my email" Link headings, so i should remove or rename one of them?

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