HAP+ JSON Debugging

[nickbro]

These are the steps I need you to take when logging a problem with AJAX/JSON that occur when you are MyFiles/Setup.aspx/HelpDesk/BookingSystem

Choose for which browser you use:

For Firefox (PREFERRED)

1. Install Firebug from Firebug
2. Browse to the page you are having issues on in HAP+
3. Enable Firebug by clicking on the Toolbar Icon
4. Click on the Console Tab
5. Enable Console Logging
6. Refresh the Page
7. Monitor the Console of Firebug
8. When you perform the task and it doesn't respond correctly, look in the console for the responding JSON Request/Response
9. Click on the + Sign next to the Url of the Request/Response (if not already expanded)
10. Click on the XML/JSON Tab
11. Copy and Paste the Results into the thread here on Edugeek

For Internet Explorer (Version 8+)

1. Press F12 on the Keyboard to get the Developer Tools up
2. Click on the Network Tab
3. Browse to the Website
4. Start Capturing in the F12 Window
5. When you perform the task and it doesn't respond correctly, look in the console for the responding JSON Request/Response
6. Stop Capturing
7. Double Click on to the Url of the Request/Response
8. Click on the Response Body Tab
9. Copy and Paste the Results into the thread here on Edugeek