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Home Access Plus+ Thread, Tickets not Appearing in Projects:; When I create a support ticket, it doesn't seem to be getting added properly. Once created, the "open tickets" screen ...
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    enjay's Avatar
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    Tickets not Appearing

    When I create a support ticket, it doesn't seem to be getting added properly. Once created, the "open tickets" screen on the Helpdesk remains blank, however I can see them listed if I click on the "tickets tab" link at the top; clicking on any of the tickets returns a 404 error. The "test ticket" which you created is there though.

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    nickbro's Avatar
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    Hmm sounds a bit odd, going to need you to do some HAP+ JSON Debugging
    Last edited by nickbro; 22nd November 2011 at 10:52 AM.

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    enjay's Avatar
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    Odd. They're all appearing correctly now. Does it take a bit of time to add them?

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    nickbro's Avatar
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    Should be near instant

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    enjay's Avatar
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    I'll play a bit more and see what happens...

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