+ Post New Thread
Page 1 of 4 1234 LastLast
Results 1 to 15 of 49
Home Access Plus+ Thread, [v7.5] HAP+ Setup Install Problem in Projects:; Hi, I have followed the instructions for the installation, however I get to teh Setup.aspx page and then my error ...
  1. #1

    Join Date
    Oct 2010
    Location
    Kings Lynn, Norfolk
    Posts
    79
    Thank Post
    1
    Thanked 12 Times in 11 Posts
    Rep Power
    8

    [v7.5] HAP+ Setup Install Problem

    Hi,

    I have followed the instructions for the installation, however I get to teh Setup.aspx page and then my error occurs. I can see all the text, however there seems to be a script that isn't loading and I cannot view images.

    Any ideas on the problem

    Craig

  2. IDG Tech News
  3. #2

    nephilim's Avatar
    Join Date
    Nov 2008
    Location
    Bedfordshire
    Posts
    8,295
    Blog Entries
    2
    Thank Post
    1,088
    Thanked 1,162 Times in 900 Posts
    Rep Power
    529
    What version of IIS are you using?

  4. #3

    Join Date
    Oct 2010
    Location
    Kings Lynn, Norfolk
    Posts
    79
    Thank Post
    1
    Thanked 12 Times in 11 Posts
    Rep Power
    8
    IIS 7 on Server 2008 R2.

  5. #4
    nickbro's Avatar
    Join Date
    Jul 2010
    Location
    Gilwern, Wales
    Posts
    2,581
    Thank Post
    27
    Thanked 385 Times in 323 Posts
    Rep Power
    89
    Have you reset the permissions on the folder via explorer?

  6. #5

    Join Date
    Oct 2010
    Location
    Kings Lynn, Norfolk
    Posts
    79
    Thank Post
    1
    Thanked 12 Times in 11 Posts
    Rep Power
    8
    Yes I have reset them following the Video on the HAP website. This is error from IE

    Webpage error details

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET4.0C; .NET4.0E; .NET CLR 3.5.30729; .NET CLR 3.0.30729)
    Timestamp: Thu, 20 Oct 2011 10:34:45 UTC


    Message: Object expected
    Line: 1716
    Char: 7
    Code: 0
    URI: http://app02.kla.local/hap/setup.aspx


    Message: Object expected
    Line: 1699
    Char: 8
    Code: 0
    URI: http://app02.kla.local/hap/setup.aspx

    I find this odd, because if I open the file, it only goes to 1659, so I assume there are some includes that increase the line numbering.

  7. #6

    Join Date
    Jun 2011
    Posts
    7
    Thank Post
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    exactly the same error here too. Server 2008R2 using IIS7. Follow the video to the letter with no problems until I run setup.aspx. Feeling very stupid at the moment as it seems to work for everyone else.

  8. #7
    nickbro's Avatar
    Join Date
    Jul 2010
    Location
    Gilwern, Wales
    Posts
    2,581
    Thank Post
    27
    Thanked 385 Times in 323 Posts
    Rep Power
    89
    what does /api/setup give you?

  9. #8

    Join Date
    Jun 2011
    Posts
    7
    Thank Post
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    We just get a site of text starting with the following...

    <%@ Page Language="C#" AutoEventWireup="true" CodeBehind="Setup.aspx.cs" Inherits="HAP.Web.Setup" %>

    Im hoping its something very simple I can kick myself for.

    Thanks

  10. #9
    nickbro's Avatar
    Join Date
    Jul 2010
    Location
    Gilwern, Wales
    Posts
    2,581
    Thank Post
    27
    Thanked 385 Times in 323 Posts
    Rep Power
    89
    In the browser please

  11. #10

    Join Date
    Oct 2010
    Location
    Kings Lynn, Norfolk
    Posts
    79
    Thank Post
    1
    Thanked 12 Times in 11 Posts
    Rep Power
    8
    Hi,

    I have just managed to fix this,

    I opened the web.conf file and removed

    <mimeMap fileExtension=".svg" mimeType="http://www.edugeek.net/images/svg+xml" />

    I hope that helps

    EDIT: I still have an issue, I cannot click test on the AD settings, as I have no button present. Also the AD browser does not work, just a blue box at the top.
    Last edited by teklogic; 20th October 2011 at 04:04 PM.

  12. #11
    nickbro's Avatar
    Join Date
    Jul 2010
    Location
    Gilwern, Wales
    Posts
    2,581
    Thank Post
    27
    Thanked 385 Times in 323 Posts
    Rep Power
    89
    The button was removed in v7.1 as it was only in there for v7.0 testing (forgot to remove it in final). If you get just a blue bar then it is unable to connect to the api to download the JSON to process your Active Directory Structure.

    In the browser can you go to https://hap.school.name/hap/api/setup and tell me if you get an error

  13. #12

    Join Date
    Oct 2010
    Location
    Kings Lynn, Norfolk
    Posts
    79
    Thank Post
    1
    Thanked 12 Times in 11 Posts
    Rep Power
    8
    When I have entered the Domain UPN and Username, when I tab through it displays an 'Internal Server Error'

    The /api/setup now just tells me 'Endpoint not found. Please see the service help page for constructing valid requests to the service.'

  14. #13

    Join Date
    Jun 2011
    Posts
    7
    Thank Post
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    hmm... I have no api/setup (nor a api folder). Going to go find an earlier release and see what I can do.

  15. #14
    nickbro's Avatar
    Join Date
    Jul 2010
    Location
    Gilwern, Wales
    Posts
    2,581
    Thank Post
    27
    Thanked 385 Times in 323 Posts
    Rep Power
    89
    Ok, if it's saying that WCF is working correctly.

    Do you have access to Firebug in Firefox? If yes:
    1. Load Firebug
    2. Click on Console Tab
    3. Reload the Setup.aspx page
    4. Enter your Domain Name, Username, and Password
    5. Click on the + sign next to https://hap.school.name/hap/api/setup/GetADTree
    6. Go to the Response Tab, or XML Tab (Even Better) and paste the contents here
    If IE9:
    1. Reload the Setup.aspx
    2. Press F12
    3. On the Network Tab, click Start Capturing
    4. Enter your Domain Name, Username, and Password
    5. Click on the Students Box
    6. Go back to the F12 Window
    7. Stop Capturing
    8. Double Click on https://hap.school.name/hap/api/setup/GetADTree
    9. Copy the Response Body and Paste contents here

  16. #15

    Join Date
    Oct 2010
    Location
    Kings Lynn, Norfolk
    Posts
    79
    Thank Post
    1
    Thanked 12 Times in 11 Posts
    Rep Power
    8
    With Firebug, entered the domain, user and password and tabbed out. there wasnt a + sign and this is the xml error,

    <Fault xmlns="http://schemas.microsoft.com/ws/2005/05/envelope/none">
    <Code>
    <Value>Receiver</Value>
    <Subcode>
    <Value xmlns:a="http://schemas.microsoft.com/net/2005/12/windowscommunicationfoundation/dispatcher">a:InternalServiceFault</Value>
    </Subcode>
    </Code>
    <Reason>
    <Text xml:lang="en-GB">An operations error occurred. </Text>
    </Reason>
    <Detail>
    <ExceptionDetail xmlns="http://schemas.datacontract.org/2004/07/System.ServiceModel" xmlns:i="http://www.w3.org/2001/XMLSchema-instance">
    <HelpLink i:nil="true"></HelpLink>
    <InnerException i:nil="true"></InnerException>
    <Message>An operations error occurred. </Message>
    <StackTrace> at System.DirectoryServices.DirectoryEntry.Bind(Boole an throwIfFail) at System.DirectoryServices.DirectoryEntry.Bind() at System.DirectoryServices.DirectoryEntry.get_Name() at HAP.Web.API.setup.FillNode(DirectoryEntry root) at SyncInvokeGetADTree(Object , Object[] , Object[] ) at System.ServiceModel.Dispatcher.SyncMethodInvoker.I nvoke(Object instance, Object[] inputs, Object[]&amp; outputs) at System.ServiceModel.Dispatcher.DispatchOperationRu ntime.InvokeBegin(MessageRpc&amp; rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRu ntime.ProcessMessage5(MessageRpc&amp; rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRu ntime.ProcessMessage31(MessageRpc&amp; rpc) at System.ServiceModel.Dispatcher.MessageRpc.Process( Boolean isOperationContextSet)</StackTrace>
    <Type>System.DirectoryServices.DirectoryServicesCO MException</Type>
    </ExceptionDetail>
    </Detail>
    </Fault>

SHARE:
+ Post New Thread
Page 1 of 4 1234 LastLast

Similar Threads

  1. HAP 7 Installation Problem - AppPool
    By enjay in forum Home Access Plus+
    Replies: 24
    Last Post: 14th October 2011, 07:22 PM
  2. installation problem v7
    By 2097 in forum Home Access Plus+
    Replies: 71
    Last Post: 30th September 2011, 12:32 PM
  3. [V7] HAP+ Setup
    By nickbro in forum Home Access Plus+
    Replies: 12
    Last Post: 29th August 2011, 04:22 PM
  4. Moodle Installation Problems
    By EvLPhenom in forum Virtual Learning Platforms
    Replies: 15
    Last Post: 1st December 2006, 07:04 PM
  5. isscript installation problem
    By adamyoung in forum Educational Software
    Replies: 5
    Last Post: 21st April 2006, 08:33 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •