[v7.5] HAP+ Setup Install Problem

[nickbro]

Thanks, I'll have a look into for you. Looks like it's having an issue with something in your AD Infrastructure. Are you using an Administrator?

[teklogic]

Yes I am using administrator at the forest level.

[nickbro]

I'll add a try statement which will ignore an errors when loading the tree for v7.6, give it a try when that is released

[CyberDrac]

Managed to progress to this point myself and am finding the same thing and so am eagerly awaiting your next release in the hope that it will alleviate our problems.

[TheScarfedOne]

Same problem here with just the blue bar getting about 10% across. If I look on /api/setup and try the "Post" on GetAD... it shows

Reference for http://localhost/HAP7/api/setup/GetADTree


Url: http://localhost/HAP7/api/setup/GetADTree

HTTP Method: POST



Message direction

Format

Body



Request

Unknown

Cannot infer schema. The Request body is wrapped.



Response

Unknown

Cannot infer schema. The Response body is wrapped.

[nickbro]

What browser are you using, can you do some bugging for me?

Ok, if it's saying that WCF is working correctly.

Do you have access to Firebug in Firefox? If yes:
1. Load Firebug
2. Click on Console Tab
3. Reload the Setup.aspx page
4. Enter your Domain Name, Username, and Password
5. Click on the + sign next to https://hap.school.name/hap/api/setup/GetADTree
6. Go to the Response Tab, or XML Tab (Even Better) and paste the contents here
If IE9:
1. Reload the Setup.aspx
2. Press F12
3. On the Network Tab, click Start Capturing
4. Enter your Domain Name, Username, and Password
5. Click on the Students Box
6. Go back to the F12 Window
7. Stop Capturing
8. Double Click on https://hap.school.name/hap/api/setup/GetADTree
9. Copy the Response Body and Paste contents here

[TheScarfedOne]

Of course...happy to help out. That was under IE8. Will grab Firefox and post up the results...

[TheScarfedOne]

Ok... here is what FireBug had to say...

Response
Response Headers
Via 1.1 MAP-TMG
Connection Keep-Alive
Proxy-Connection Keep-Alive
Content-Length 24
Date Mon, 31 Oct 2011 22:48:25 GMT
Content-Type application/json; charset=utf-8
Server Microsoft-IIS/7.5
Cache-Control private
X-AspNet-Version 4.0.30319
X-Powered-By ASP.NET
Request Headers
Host map-webs-01.map.internal
User-Agent Mozilla/5.0 (Windows NT 6.1; rv:7.0.1) Gecko/20100101 Firefox/7.0.1
Accept application/json, text/javascript, */*; q=0.01
Accept-Language en-gb,en;q=0.5
Accept-Encoding gzip, deflate
Accept-Charset ISO-8859-1,utf-8;q=0.7,*;q=0.7
Connection keep-alive
Content-Type application/json; charset=UTF-8
X-Requested-With XMLHttpRequest
Referer http://map-webs-01.map.internal/HAP7/setup.aspx
Content-Length 71
Cookie ASP.NET_SessionId=j3lxkuidy45lhiegqjojphsm

POST
JSON


domain
"map.internal"

password
"********"

username
"hap"
Source
{"username": "hap", "password": "********", "domain": "map.internal"}

Response
{"GetADTreeResult":null}

[nickbro]

Odd that GetADTreeResult is coming back with NULL, it shouldn't.

[TheScarfedOne]

hmmm. i thought that too. where should i be looking for a possible problem?

[nickbro]

unknown. Anything showing up in the event viewer?

[TheScarfedOne]

Only thing I could see was this event

Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 31/10/2011 18:39:01
Event time (UTC): 31/10/2011 18:39:01
Event ID: f79ff55f19e54ea88962a8979938e8dc
Event sequence: 135
Event occurrence: 1
Event detail code: 0

Application information:
Application domain: /LM/W3SVC/1/ROOT/HAP7-1-129645574312551208
Trust level: Full
Application Virtual Path: /HAP7
Application Path: D:\Program Files\HAP7\
Machine name: MAP-WEBS-01

Process information:
Process ID: 48988
Process name: w3wp.exe
Account name: IIS APPPOOL\HAP7AppPool

Exception information:
Exception type: NullReferenceException
Exception message: Object reference not set to an instance of an object.
at HAP.Web.Setup.newou_Click(Object sender, EventArgs e)
at System.Web.UI.WebControls.Button.RaisePostBackEven t(String eventArgument)
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)



Request information:
Request URL: http://localhost/HAP7/setup.aspx
Request path: /HAP7/setup.aspx
User host address: ::1
User:
Is authenticated: False
Authentication Type:
Thread account name: IIS APPPOOL\HAP7AppPool

Thread information:
Thread ID: 14
Thread account name: IIS APPPOOL\HAP7AppPool
Is impersonating: False
Stack trace: at HAP.Web.Setup.newou_Click(Object sender, EventArgs e)
at System.Web.UI.WebControls.Button.RaisePostBackEven t(String eventArgument)
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

[nickbro]

Ok, that isn't to do with the AD Browser loading. 10% is just the initial value. Have you looked at firebug for the JSON request.

[teklogic]

Hi, The 7.6 fixed the issue and I have been able to set it up for the Forest level, however I cannot login as a student. I have tried adding the student to a security group on the forest level, and tried both student\username and username@student.forest.local.

I get this error,

Logon failure: unknown user name or bad password.

Stack Trace,

[DirectoryServicesCOMException (0x8007052e): Logon failure: unknown user name or bad password.
]
System.DirectoryServices.DirectoryEntry.Bind(Boole an throwIfFail) +781
System.DirectoryServices.DirectoryEntry.Bind() +44
System.DirectoryServices.DirectoryEntry.get_AdsObj ect() +42
System.DirectoryServices.DirectorySearcher.FindAll (Boolean findMoreThanOne) +98
System.DirectoryServices.DirectorySearcher.FindOne () +44
HAP.Web.Default.Page_Load(Object sender, EventArgs e) +1281
System.Web.Util.CalliHelper.EventArgFunctionCaller (IntPtr fp, Object o, Object t, EventArgs e) +25
System.Web.UI.Control.LoadRecursive() +71
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +3064

[TheScarfedOne]

Ok some slight progress on my issue. I installed V7.5. Got the setup completed - although the AD browser still didnt work, and I had some wierdness with layouts etc - but it at least me complete. I reused the created \appbin\.xml file and then updated to V7.6. All appears to work - as in my admin login does - but the AD browser in the Setup doesnt work still. Im guessing there is something in my AD layout it really doesnt like! What Ive no idea though. Nick - rather than post my AD structure here (obvious reasons why not) can you PM me your email addres and I will email some screenies of it to you to take a look at.