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Home Access Plus+ Thread, Access to the path 'c:\inetpub\wwwroot\hap\app_data\hapconfig.xml' is denied in 7 in Projects:; Network Service is a Builtin User. You may need to ask it to also search builtin principals...
  1. #16

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    Network Service is a Builtin User. You may need to ask it to also search builtin principals

  2. #17

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    Hi, there is no such option anywhere to sepcify, the only option in object type is users, nothing else to choose from.

  3. #18

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    My bad, sorry about that, yes leave that as IUSR_WO49996801. Then add permission to that user to the app_data folder. Sorry haven't used IIS6 in a while

  4. #19

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    Hi Nick,
    I now changed the securtiy setting for the IUSER_SERVERNAME account from Deny to Modify on the app_data folder, and from Deny to Read & excute on the HAP folder.
    I can now start the configuration page, but get and Internal Error everytime I put the Administrator username and passowrd to connect to active directory.
    Attachment 11705
    I am sure that the Domain UPN and username and password are correct.

    Thanks

  5. #20

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    Hi Nick,
    I have updated to version 7.6 but still the configuration page doesn't conncet to active dir.
    A windows saying active dir browsing is open, and nothing happens.

    Thanks

  6. #21

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    What browser are you using, can you do some bugging for me?

    Quote Originally Posted by nickbro View Post
    Ok, if it's saying that WCF is working correctly.

    Do you have access to Firebug in Firefox? If yes:
    1. Load Firebug
    2. Click on Console Tab
    3. Reload the Setup.aspx page
    4. Enter your Domain Name, Username, and Password
    5. Click on the + sign next to https://hap.school.name/hap/api/setup/GetADTree
    6. Go to the Response Tab, or XML Tab (Even Better) and paste the contents here
    If IE9:
    1. Reload the Setup.aspx
    2. Press F12
    3. On the Network Tab, click Start Capturing
    4. Enter your Domain Name, Username, and Password
    5. Click on the Students Box
    6. Go back to the F12 Window
    7. Stop Capturing
    8. Double Click on https://hap.school.name/hap/api/setup/GetADTree
    9. Copy the Response Body and Paste contents here

  7. #22

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    Hi Nick,
    I installed firefox 7 and firebug.
    Did everything you asked me to, but can't find at all any part in firebug that says https://site.school.uk/hap/api/setup/getadtree
    Also can't find any response tab.
    Please look at this for what I can see.
    Access to the path 'c:\inetpub\wwwroot\hap\app_data\hapconfig.xml' is denied in 7-hap3.jpg
    Thanks

  8. #23

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    Click on the Console Tab at the top of firebug

  9. #24

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    Hi,
    The response tab says: {"GetADTreeResult":null}

  10. #25

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    Can you download the HAP+ Web Logging Setup Utility from codeplex.

    Run this app on your HAP+ server, this will create a new event log in the event viewer

    Copy the attached HAP.Web.dll to your ~/bin/ folder

    Re-run the setup page, and try entering the username/password again.

    Check the HAP+ Event Log in the Event Viewer for errors

  11. #26

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    Hi,
    I followed your instructions, and after replacing the hap.web.dll file I get a different error: 500 Internal Server Error.
    The event log for for Home Access Plus on the server is empty.

    Regards

  12. #27

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    Can you try accessing the HAP+ page from the server, should give you some more info

  13. #28

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    Hi, I tried it from the server, still event viewer is empty, the error message is the same.
    Thanks

  14. #29

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    When you use intenet explorer on the HAP+ server to launch HAP+ it provides more information in IE. Not the event viewer! Usually on something that is wrong in IIS

  15. #30

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    There no more information.
    Access to the path 'c:\inetpub\wwwroot\hap\app_data\hapconfig.xml' is denied in 7-hap4.jpg
    Only internal server error message which came after changing the dll file you told me to previously.

    Thanks



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